Senior Human Resources Associate

Job Identification (Reference Number): 18557

Position Title: Senior Human Resources Associate (Performance Management)

Duty Station City: Geneva

Duty Station Country: Switzerland

Grade: G-6

Contract Type: Fixed-term (1 year with possibility of extension)

Recruiting Type: General Service

Vacancy Type: Vacancy Notice

Initial duration: 1 year with possibility of extension

Closing date: 04 February 2026

Introduction:

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading UN agency in the field of migration, works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

IOM is committed to ensuring a workplace where all employees can thrive professionally, while working towards harnessing the full potential of migration. Read more about IOM's workplace culture at IOM workplace culture | International Organization for Migration

Applications are welcome from first- and second-tier candidates, particularly qualified female candidates as well as applications from the non-represented member countries of IOM. For all IOM vacancies, applications from qualified and eligible first-tier candidates are considered before those of qualified and eligible second-tier candidates in the selection process.

For the purpose of this vacancy, the following are considered first-tier candidates:

1. Internal candidates

2. External female candidates:

3. Candidates from the following non-represented member states:

Antigua and Barbuda, Bahamas, Barbados, Comoros, Congo (the), Cook Islands, Dominica, Federated States of Micronesia, Grenada, Guinea-Bissau, Holy See, Iceland, Israel, Kiribati, Lao People's Democratic Republic, Madagascar, Marshall Islands, Namibia, Nauru, Palau, Saint Kitts and Nevis, Saint Lucia, Samoa, Sao Tome and Principe, Solomon Islands, Suriname, Tonga, Tuvalu, Vanuatu

Second-tier candidates include:

All external candidates, except candidates from non-represented member states of IOM and female candidates.

Context:

The position is located in the Department of Human Resources (DHR). As part of the Business Partnering and Culture Division, activities will be coordinated closely with the Workplace Culture Unit and the Senior Human Resources Associate will work collaboratively with other Divisions and Units within the Department of Human Resources at Headquarters, Regional Offices, and Administrative Centres to integrate performance management with other HR functions.

Under the overall supervision of the Chief Human Resources Business Partnering and Culture Division and direct supervision of the Senior Human Resources Officer, Performance Management, the Senior Human Resources Associate, Performance Management is responsible for providing user support and carrying out administrative functions for the Performance Management Unit in the implementation and administration of IOM's performance management framework. The incumbent supports the implementation of IOM's performance management framework through effective information management, performance appraisal system (PAS) administration and responding to performance management-related queries and requests.

Responsibilities: Core Functions / Responsibilities:

As focal point for user support, effectively resolving performance-related queries and supporting all activities related to ensuring that effective support is provided to staff, supervisors and HR focal points.

Perform assigned role(s) in the Performance Appraisal System (PAS), including verifying staff eligibility and accuracy of HR data required to facilitate PAS transactions; creating, transferring and cancelling performance and probation documents and goal plans in accordance with the defined eligibility criteria, paying special attention to data consistency and accuracy.

Support the implementation of the Performance Management Framework by contributing to the development and review of the policy, standard operating procedures (SOPs), best practices and other related resources, as well as the assessment of performance management needs globally across IOM.

Work in close collaboration with the respective units or functions to support the timely implementation and continuous improvement of Performance Management processes by monitoring the effective functioning of the system and proposing solutions to address identified bottlenecks.

Support the development and implementation of capacity building initiatives by contributing the development of training materials, facilitating training events and providing technical guidance to staff, supervisors and HR focal points on performance management systems, tools, processes and best practices.

Monitor the Performance Management reporting dashboards, identifying and proposing improvements to enhance the relevance, accessibility and accuracy of performance-related data and support regular reporting to management and other stakeholders.

Support regular monitoring of compliance with performance management processes and identification of trends and gaps by providing inputs into periodic performance reports and providing regular updates to the Senior HR Officer, Performance Management and the Chief HR Business Partner.

Support effective information and knowledge management by maintaining the Unit's databases and resource libraries and information repositories to enhance relevance and accessibility of documentation while maintaining confidentiality and integrity of all restricted materials.

Support the continued development and enhancement of performance and talent management in IOM by proactively identifying bottlenecks and making proposals to address them and leverage opportunities for learning and improvement.

Contribute to the effective overall coordination of the unit by supporting the onboarding of new members to the unit and providing guidance and training to fellow unit members as needed.

• Perform other duties that may be assigned.

Qualifications: Required Qualifications and Experience

Education:

University degree in Business Administration, Human Resource Management, Organizational Behaviour and Development, Computer Science, Statistics or a related field from an accredited academic institution, with four years relevant professional experience; or,

Completed High School diploma from an accredited academic institution, with six years of relevant professional experience.

Accredited Universities are those listed in the UNESCO World Higher Education Database.

Experience:

Relevant work experience in human resources management or organizational management;

Previous experience supporting a performance management function or HR function with information management responsibilities; and

Previous experience using Oracle or other Performance Management system is a distinct advantage.

Skills:

Strong interpersonal and communication skills;

Project management skills

Good understanding of general performance management processes and standards

Highly client-oriented and discreet, able to handle complex situaitons with discretion and confidentiality;

Proficient in Microsoft Office applications e.g. Word, Excel, PowerPoint, E-mail, Outlook;

Excellent data analysis, visualization and presentation skills;

High attention to detail, ability to organize data in a methodical way; and,

Self-motivated and able to work in a fast-paced environment.

Languages:

IOM's official languages are English, French and Spanish.

For this position, fluency in English is required (oral and written). Working knowledge of another official UN language (Arabic, Chinese, French, Russian, and Spanish) is an advantage.

Proficiency of language(s) required will be specifically evaluated during the selection process, which may include written and/or oral assessments.

Required Competencies:

IOM's competency framework can be found at this link Competencies will be assessed during the selection process.

Values - all IOM staff members must abide by and demonstrate these three values:

Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion.

Integrity and transparency: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Courage : Demonstrates willingness to take a stand on issues of importance.

Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated.

Core Competencies – behavioural indicators Level 3

Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.

Delivering results: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.

Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate.

Accountability : Takes ownership for achieving the Organization's priorities and assumes responsibility for own actions and delegated work.

Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.

Managerial Competencies - behavioural indicators – Level 3

Leadership: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization's vision. Assists others to realize and develop their leadership and professional potential.

Empowering others: Creates an enabling environment where staff can contribute their best and develop their potential.

Building Trust: Promotes shared values and creates an atmosphere of trust and honesty.

Strategic thinking and vision: Works strategically to realize the Organization's goals and communicates a clear strategic direction.

Humility: Leads with humility and shows openness to acknowledging own shortcomings.

Notes:

Internationally recruited professional staff are required to be mobile.

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.

This selection process may be used to staff similar positions in various duty stations. Recommended candidates endorsed by the Appointments and Postings Board will remain eligible to be appointed in a similar position for a period of 24 months.

Appointment will be subject to certification that the candidate is medically fit for appointment, accreditation, any residency or visa requirements, security clearances.

Vacancies close at 23:59 local time Geneva, Switzerland on the respective closing date. No late applications will be accepted.

IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.

IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.

IOM only accepts duly completed applications submitted through the IOM e-Recruitment system (for internal candidates link here ). The online tool also allows candidates to track the status of their application.

Only shortlisted candidates will be contacted.