Client Advisor

vor 5 Stunden

Genf, Genf, Schweiz TAG Heuer Vollzeit

Since 1860, TAG Heuer has embodied Swiss avant-garde watchmaking. Our brand is defined by innovation, bold design, and a pioneering spirit. Join us to shape the future of luxury timepieces.

In order to strengthen our team in Geneva Boutique, we are currently looking for a :

Client Advisor (M/F) (40%)
Job Responsibilities
Your responsibilities:

  • Drive Sales Performance

  • Achieve individual and store sales targets through expert selling techniques

  • Deliver exceptional in-store client experiences
  • Support and collaborate with your boutique team
  • Contribute ideas to boost sales (merchandising, events, product mix)

  • Embrace omnichannel sales to maximize every client touchpoint

  • Develop Client Relationships

  • Act as a passionate TAG Heuer Brand Ambassador, in and outside the boutique

  • Build and maintain long-term client relationships (clienteling, outreach, appointments)

  • Communicate the TAG Heuer story and brand values with enthusiasm

  • Ensure Operational Excellence

  • Support daily boutique operations under management supervision
  • Utilize retail tools (CEGID, Salesforce) effectively
  • Oversee aftersales processes until product return
  • Uphold grooming, attitude, and visual merchandising standards
  • Foster a positive, inclusive, and supportive work environment
  • Ensure store maintenance and compliance with internal policies

Profile
Minimum 2 years' experience in luxury retail, ideally watches or jewelry Strong sales and client service track record Excellent communication and interpersonal skills in French and English Proven clienteling ability and customer focus High commercial awareness and attention to detail Proficient with retail/CRM tools (e.g., CEGID, Salesforce) Flexible for retail hours (weekends, holidays) Great personal presentation Passion for luxury and the TAG Heuer brand

Additional Information
What We Offer

  • An inspiring, inclusive workplace where your personality matters
  • Opportunities to engage with the latest trends in lifestyle, arts, technology, and sports

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