Key Account Manager

Date Posted:
2025-07-11

Country:
Switzerland

Location:
Route de Moncor 12, CP 464, 1701 Fribourg

Summary:
Otis Switzerland is seeking a dynamic and strategic Key Account Manager to manage and grow relationships with key clients across the Swiss market. This role focuses on both strengthening existing partnerships and identifying new business opportunities in alignment with Otis’s commitment to excellence in vertical transportation solutions.

What You’ll Do:
- Develop and execute strategic account plans for key customers in Switzerland, in close collaboration with regional and branch teams.- Serve as the primary point of contact for key accounts, ensuring high levels of customer satisfaction and long-term partnership.- Identify and pursue new business development opportunities within targeted industries (e.g., real estate, facility management, construction).- Coordinate with internal stakeholders (Service, Modernization, New Equipment) to deliver tailored solutions that meet client needs.- Monitor account performance, sales targets, and customer feedback to continuously improve service delivery and results.- Represent Otis Switzerland in client meetings, industry events, and strategic negotiations.

What You Bring:
- Minimum 5 years of experience in B2B sales or strategic account management, ideally in a technical or industrial environment.- Proven ability to build trust and influence decision-makers at senior levels.- Strong interpersonal and communication skills, with a customer-centric mindset.- Ability to work independently and collaboratively in a fast-paced, results-driven environment.- Familiarity with CRM tools and data-driven sales strategies.

Education & Certifications:
- Bachelor’s degree in Business, Engineering, or a related field required- Master’s degree is a plus

Key Competencies:
- Language Skills: Fluency in French, German and English- Action Oriented: You take initiative, embrace challenges, and drive progress.- Customer Focus: You understand client needs and deliver tailored, high-impact solutions.- Drives Results: You consistently meet or exceed targets and help others do the same.- Strategic Mindset: You think long-term, anticipate trends, and align actions with business goals.
- If you live in a city, chances are we will give you a lift or play a role in keeping you moving every day.
- Otis is the world’s leading elevator and escalator manufacturing, installation, and service company. We move 2 billion people every day and maintain approximately 2.2 million customer units worldwide, the industry's largest Service portfolio.
- You may recognize our products in some of the world’s most famous landmarks including the Eiffel Tower, Empire State Building, Burj Khalifa and the Petronas Twin Towers We are 69,000 people strong, including engineers, digital technology experts, sales, and functional specialists, as well as factory and field technicians, all committed to meeting the diverse needs of our customers and passengers in more than 200 countries and territories worldwide. We are proud to be a diverse, global team with a proven legacy of innovation that continues to be the bedrock of a fast-moving, high-performance company.
- When you join Otis, you become part of an innovative global industry leader with a resilient business model. You’ll belong to a diverse, trusted, and caring community where your contributions, and the skills and capabilities you’ll gain working alongside the best and brightest, keep us connected and on the cutting edge.
- We provide opportunities, training, and resources, that build leadership and capabilities in Sales, Field, Engineering and Major Projects and our Employee Scholar Program is a notable point of pride, through which Otis sponsors colleagues to pursue degrees or certification programs.
- Today, our focus more than ever is on people. As a global, people-powered company, we put people - passengers, customers, and colleagues - at the center of everything we do. We are guided by our values that we call our Three Absolutes - prioritizing Safety, Ethics, Quality in all that we do. If you would like to learn more about environmental, social and governance (ESG) at Otis click- here

- Become a part of the Otis team and help us #Buildwhatsnext