Customer Service Coordinator

Vor 2 Tagen

Brugg, Schweiz SGS Vollzeit

**Company Description** SGS is the world's leading inspection, verification, testing and certification company. We are recognised as the global benchmark for quality and integrity. With more than 97,000 employees, we operate a network of more than 2,650 offices and laboratories around the world.**
- SGS LabTox SA, located in Brügg, is a leading laboratory in Switzerland in the analysis of asbestos in building materials and air samples._

PRIMARY RESPONSIBILITES

The Customer Service Coordinator will support the SGS LabTox entity in its day to day back-office administrative tasks and reception.

SPECIFIC RESPONSIBILITES
- Handle all back-office activities,
- Ensure daily phone follow up with clients,
- Prepare, control, register and send out invoices to customers,
- Provide administrative support to operations activities,
- Liaise with the laboratory supervisor to coordinate the activities,
- Support the organization of events such as trainings of externals,
- Maintain databases,
- Assist and work on various projects apart from main activities,
- Ensure appropriate filing and archiving,
- Ensure the absolute compliance of his actions with the Code of Integrity

**Qualifications**
PROFILE
- CFC “Employé de Commerce”
- 5 years experience
- Good command of MS Office tools and MS Outlook

REQUIRED SKILLS
- Fluent in French and German, Italian and/or English are a plus
- Reliable, flexible and accurate
- Team oriented
- Customer focused
- Good communication skills (oral and written)
- Certificate of in-company trainer for apprentices (would be a plus)

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