International Ocm Co-lead in Knowledge Management

Beschreibung:
We make it GmbH is a company operating nationally in Switzerland, which has a high level of competence in the personnel services sector thanks to many years of successful experience.

Concentration of placement activities on the core areas of industry, technology, office/administration, engineering, pharmaceuticals and IT. We make it GmbH places the highest demands on quality, ethics and discretion.

For our client an international pharmaceutical company based in the Rotkreuz region we are looking for a International OCM Co-Lead in Knowledge Management (Services).

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**International OCM Co-Lead in Knowledge Management (Services)**:
**Background**

The Knowledge Management (KM) Global OCM Co-Lead works closely together with the KM OCM Lead and is accountable for the overall work of the Communications stream within the KM Organizational Change Management team. The OCM Co-Lead signs off-key deliverables and provides insights and guidance/overall direction to the entire team, including instilling agile ways of working.

Your role, in particular, will be to further develop the global communications strategy and plan to support affiliates on their KM journey, with a focus on alignment to comms and engagement teams of other key initiatives such as EpiCX and DCEN.

**Task and Responsibilites**
- Accountable for the strategic development and oversight of KM Global Communications & Engagement
- Co-owns the comms & engagement strategy and plan with your role having a particular focus on alignment with DCEN, EpiCX and wider CX initiatives, and flexes this where necessary
- In collaboration with key stakeholders to support the development of a communications strategy and framework
- Act as the conduit between DCEN, EpiCX and KM - manage the flow of information between the three CX initiatives to Ensure alignment of messaging
- Engage with and manage key stakeholders from across the many different CX initiatives to ensure alignment in messaging
- Manage the delivery of KM comms and engagement activities, ensuring they are aligned to the overall OCM strategy and vision
- Support the communication of the digital/CX vision, which aims to inspire the organization and encourage the embracing of collective responsibility/networked ways of working
- Continuously develop the KM Program messaging and 'story' to consistently deliver against the program's objectives in an impactful way
- Works with other teams of the KM Program to ensure transparency and visibility of the program's progress is communicated effectively
- Support the KM Program Leadership team with key comms announcements
- Act as a 'gatekeeper' to comms requests from across the Program, assessing the viability and connectivity of requests to the comms & engagement strategy
- Engage with and manage key stakeholders across the KM Program to ensure messaging remains on-point
- Co-own the key communication channels and continually develop the channel strategy to ensure effective cascade of messaging to relevant audience groups
- Co-own and continually develop key KM comms assets for internal use
- Co-Editor in Chief for all KM comms assets - contributor, reviewer of materials and responsible for obtaining final sign-off ahead of cascade
- Identify any risks or issues which may impact the delivery of the comms & engagement strategy and escalate to the Leadership Team where necessary
- Report to OCM & program leads on progress and direction of KM Comms & Engagement
- Develop comms & engagement stream, elevating best practices and processes for delivering OCM Comms & Engagement on a wider scale
- Create and curate content on the KM initiative across various channels, such as g-sites, newsletters, etc.

**You must have these qualifications**
- Bachelor’s degree, MBA or other related graduate or postgraduate level degree
- Min. 4 years experience in OCM, change management, training and/or communications initiatives ideally with experiences in project management
- Accredited in Change Management certifications (i.e Prosci Practitioner)
- Excellent Stakeholder Management, cooperation and communication skills within multinational environment
- Excellent interpersonal skills and a proven ability to build and manage trusted relationships across cultural, and functional boundaries and engages with a wider network with ease
- Ability to lead with a strategic mindset that can continuously identify areas of improvement and provide ideas and solutions in parallel to delivering day-to-day work
- Confident in working with senior leadership teams to execute communications activities and disseminate based on target audience needs
- Good skills in Google Suite, experience in Adobe Suite, Adobe Acrobat and Knowledge Management Solution Systems is a plus
- Graphical skills with G-Site and experienced with mass mailing
- Excellent written and verbal English (C2 level) is required, German is a plus
- Strong flexibility and adaptability in changing circumstances, able to cut-