Sr. Director, Global Make Operational Excellence

Johnson & Johnson is currently recruiting a Global MAKE Operational Excellence Leader (New Consumer Health Company). This position will be located in Zug, Switzerland.

Caring for the world, one person at a time has inspired and united the people of Johnson & Johnson for over 125 years. We embrace research and science - bringing innovative ideas, products, and services to advance the health and well-being of people.

With $82.1 billion in 2020 sales, Johnson & Johnson is the world's most comprehensive and broadly based manufacturer of health care products, as well as a provider of related services, for the consumer, pharmaceutical, and medical devices markets. Employees of the Johnson & Johnson Family of Companies work with partners in health care to touch the lives of over a billion people every day, throughout the world.

If you have the talent and desire to touch the world, Johnson & Johnson has the career opportunities to help make it happen. Thriving on diverse company culture, celebrating the uniqueness of our employees, and committed to inclusion. Proud to be an equal opportunity employer. Johnson & Johnson is the world's most comprehensive and broadly-based healthcare Company, touching the lives of nearly a billion people every day. Our Family of Companies throughout the world compete in consumer, pharmaceutical, and medical devices & diagnostics markets and have the skills and resources to tackle the world's most pressing health issues.

MAKE Automation, Sciences & Technology (MAKE AS&T) is the Global MAKE functional pillar of the J&J Consumer Health Global Value Chain (GVC) Organization. It is the technical and operational excellence backbone of the Consumer Health Supply Chain providing Technical Ownership and Executional Excellence, maximizing the synergy of product, process, and equipment.

The Global MAKE Operational Excellence leader owns the MAKE functional excellence Production Standards (PS) as well as the E2E Operating System (OS) Standards, including principles, practices, and processes. He/she leads a team of 3 Operational Excellence experts located in the Americas and APAC that drive consistent adoption of the standards across the network of internal and external Consumer manufacturing sites with the aim of continuously improving cost efficiency, reliability, and manufacturing robustness. Besides the global leadership the leader is responsible for building and maintaining the appropriate PS continuous improvement capabilities in EMEA, and aligning the deployment sequence of the PS diagnostics and Effectiveness Health Checks with the EMEA PS lead, ensuring capable and qualified resources can be leveraged and timely made available.

The Operational Excellence team also owns the SMART Operations process standard of identification and agile deployment of scalable MVPs through the integration of functional excellences (MAKE, Plan, Source, Deliver, and Quality), digital capabilities, and technological excellence. The leader is responsible for developing novel approaches to fast scaling of SMART Operations Minimal Viable Product (MVP) solutions across the global Network of Consumer Manufacturing sites. Specific to the EMEA region, he/she assists or leads SMART Operations solution prioritization, governance, and deployment, and accelerates cross-regional and cross-functional scaling of best-in-class high-value solutions, supported by EMEA SC Excellence & external partners (Kaizen Institute).

The global leader ensures that the regions have the capacity and capability to efficiently execute the improvement projects & deliver on the targeted benefits in line with the implementation plan, based on standard diagnostic processes. The incumbent also ensures the effectiveness of the Production/Operating System (PS/OS) across all sites in the global network by orchestrating Effectiveness Health Checks ensuring resources are capable, trained, and qualified, and addressing any gaps identified. The leader oversees that the standards are applied consistently across all regions through global governance. While the focus is on the internal network of sites, there is an increasing effort to bring external manufacturing partner sites to the same standard. Specific to EMEA, you will coach the desired leadership behaviors in the EMEA teams and provide a talent framework to support next-generation talent development for the EMEA and the global pipeline of PS leaders and change agents.

The Global MAKE Operational Excellence Leader is the Process Owner for Proven Practice deployment across the Manufacturing network, engaging the regional MAKE and MAKE Quality Production System leaders and making them accountable to drive the sharing and adoption of good practices. The position also plays a primary role in benchmarking the continuous improvement program with external companies.

**Qualifications** Required Competencies**:

- Education BS/BA
- 12+ Multiyear experience in MAKE and Operational Excellence
- Site lead