B2c Sales Advisor

vor 1 Tag

Zurich, Schweiz GOWAGO AG Vollzeit

About GOWAGO AG

Gowago is the new standard for leasing in Switzerland. By challenging the current ways of getting a car, we are focussing on reshuffling the Swiss automotive retail industry. We believe in providing our customers with a transparent, smooth, hassle-free and intuitive experience. Our focus on technology allows for the calculation of exact prices and residual values for each listed car and eradicates the opacity associated with leasing, ensuring honesty and integrity.

We are a team of 35 talented and driven professionals from different backgrounds and nationalities, striving to revolutionize our sector. Our office in Zürich is not only a space for creativity, innovation, and improving our customers’ experiences, but also for personal growth, nurturing relationships, and insightful interactions. Come join us

We are looking for a passionate and talented B2C Sales Advisor to help us deliver the best sales experience.

About You

As a B2C Sales Advisor, you will help the B2C Sales team provide the best in class sales experience. You are the front line contact for our potential customers interested in our Leasing and All-in-one services. Proactively reach out to prospects and leads to make sure they convert to happy customers. Bring up ideas to improve processes and help your team become more efficient. You are a strong team player and thrive in dynamic environments.

Vos missions

**Responsibilities**:

- Support and guide potential prospects and leads throughout the whole sales process (request to signature)
- Create Leasing contracts and support customers in the signature process
- Participate in daily sales kickoffs, team events and sales workshops
- Consult and reply to inbound phone calls and convert prospects into orders
- Reply to inbound messages via chat tool and convert prospects into leads
- Managing E-Mail conversations with customers and extract sales potential
- Manage the B2C sales processes in our CRM
- Communicate with our partners such as Migros Bank AG, Dealerships and others
- Provide customers feedback to other departments to improve solutions and processes
- Conduct surveys requested by our Product team and leave extensive notes in the CRM to gather data
- Provide Inputs and suggestions to optimize processes and solutions for internal stakeholders as well as customers in regards to the sales process

Vos compétences

The Must-Haves
- A great communicator who understands people and their needs
- You are an open minded, transparent and trustworthy person
- Strong prioritization and organizational skills
- Full proficiency in English & French
- You are a strong team player and love dynamic environments

The Nice-to-Haves
- Sales experience
- Experience working with a CRM (Ideally Hubspot)
- Experience in the car industry

Avantages
- Contribute and help shape the B2C sales team
- A space to grow your skills and plenty of opportunities to grow internally
- The opportunity to participate in the future of a quickly growing startup that’s disrupting the personal mobility sector
- Flexible working - a mixture of office work and remote work - we provide the equipment
- Appreciation of your work and the impact you have on the company
- A team full of young and motivated people who are providing support whenever needed

Gowago believes in rewarding success and working with outstanding people. We are seeking individuals that can make a difference. At gowago you will find a long-term career opportunity in a fast-growing startup.

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