Team Lead

Critères de l'offre

**L'entreprise**: OMS

OMS

Description du poste
OBJECTIVES OF THE PROGRAMME

The IOS Investigation Unit (INT), under the supervision of the Head of Investigations, manages and conducts assessments and investigations into allegations of misconduct, such as fraud, theft and embezzlement, corruption, abuse of privileges and immunities, sexual exploitation and sexual abuse, sexual harassment, workplace harassment and abuse of authority/abusive conduct, retaliation on whistleblowers, or other acts or omissions in conflict with the general obligations that involve WHO staff and other personnel. INT also investigates allegations of fraud and other financial irregularities committed by contractors, implementing partners, and other third parties, deemed to be detrimental to WHO. In addition, INT may undertake proactive investigations in high-risk areas that are susceptible to fraud, corruption and other wrongdoings. IOS conducts investigations in accordance with the Uniform Principles and Guidelines for Investigations endorsed by the 10th Conference of International Investigators, with the WHO Legal Framework for Addressing Non-Compliance with the United Nations Standards of Conduct, and with the IOS Investigation Guidelines, as relevant.

DESCRIPTION OF DUTIES

Under the overall supervision of the Head of Investigations, the primary role of the Team Lead, Operations Support & Data Analytics (OSDA) is to manage and supervise the work of the OSDA team and provide operational support to the investigation activities of IOS. The duties of the Team Lead, Operations Support & Data Analytics include the following:
**(1) Intake**: Manages the OSDA intake function, including, categorizing and prioritization of allegations; Directs and undertakes preliminary assessments of allegations to determine relevance and credibility; Proposes action to close cases or assign cases for investigation where appropriate; Produces high quality case assessments, closure and referral notes and other investigation documents.

**(2) Quality assurance**: Oversees and conducts quality review of investigation reports and other investigation documents to ensure high quality and legal sufficiency of all INT work products.

**(3) Policy and reporting**: Leads and undertakes policy development for the Investigation function to ensure compliance with best practices for the conduct of investigations; Provides legal and policy advice to investigators, as required, to ensure investigations conform with established regulatory frameworks; Provides periodic reports on the status and results of investigations (including reporting performance against key indicators), including case management statistics to internal and external stakeholders, as required.

**(4) Digital forensic**: Manages and supervises digital forensic services to assist investigations, including through collection, recovery, analysis and preservation of electronic evidence in accordance with applicable processes and procedures; Prepares detailed clear and concise forensic analysis reports in accordance with best industry practices.

**(5) Coordination**: Liaises with the Legal Counsel (LEG), the Compliance, Risk Management and Ethics Office (CRE), Human Resources (HRT) and other relevant offices at WHO in relation to case intake and/or referral of matters for consideration by other units (including on prevention, awareness and response activities); Liaises with the investigation divisions of other international organizations and with national anti-corruption and law enforcement agencies on methodology and quality assurance issues, as appropriate; Supports external quality assurance reviews, as required.

**(6) Other tasks**: Contributes to the ongoing development of professional practices within IOS; Participates in the implementation of the IOS learning and training development plan; Performs any other assignments or tasks as determined by the Head of Investigations and/or Director, IOS.

REQUIRED QUALIFICATIONS
Education

**Essential**: Advanced level university degree (Masters level or above) in law, investigation, management, finance, audit, or a directly related field relevant to the position.

**Desirable**: Formal professional training in a comprehensive range of investigation-related areas.

Experience

**Essential**: A minimum of 10 years of progressively responsible professional experience in conducting/managing complex administrative and/or forensic fraud investigations and/or policy development and conducting quality assurance reviews and assessments in the field of investigations. Demonstrated experience at the international level.

**Desirable**: Field experience in complex and challenging operating environments is desirable as is experience in the UN or other international organizations.

**Skills**:

- Strong technical skill and knowledge in operations support and data analytics and how it relates to investigations.
- Ability to listen, adapt, persuade a