Client Advisor St. Moritz

vor 2 Wochen

Saint Moritz, Schweiz Bulgari S.P.A Vollzeit

**Position**:

- Founded in 1884, Bulgari’s name has today become emblematic of Italian excellence. Perfectly blending tradition and modernity, Bulgari uses its rich history to inspire audacious designs and produce truly colorful creations making us unique. Internationally renowned and part of LVMH group, from our roots in jewelry and watches we have branched out into accessories, perfumes and luxury resorts. Excellence, enthusiasm and passion are the chemistry of everything we do._

In order to strengthen the team of our prestigious boutique in St. Moritz, we are recruiting our future:
**Client Advisor**
**St. Moritz**

As a Brand Ambassador, you will deliver an exciting and memorable experience to customers, creating, stimulating and maximizing sales opportunities, in order to achieve store sales and profit targets as well as provide excellent service to customers.

**Accountabilities**

In this role, you will participate actively in the development of our sales in Jewelry, Watches and Leather Goods. Your aim will be to offer a unique client experience, guarantying an excellent quality of the service and providing customized advices. You will manage autonomously sales activities related to all product categories, achieving quantitative and qualitative sales objectives. You will develop and engage new customers by introducing them to the brand through a discovery.

In parallel, you will perform back-office activities such as data entry, product receiving, intra-shop movements, daily closures, stock counting. You will also actively participate to the inventories and the Visual Merchandising with the team.

Furthermore, you will realize personalized CRM actions: contact clients, record actions into the system and ensure follow-up in order to develop clients’ purposes.

You will also contribute to back office activities, after-sales service, and inventory and support activities from customer welcome to payment and packaging

**Profile**:
You have at least 3 to 5 years of working experience in a similar position, ideally in a high-end luxury boutique.

Passionate by the jewelry, watches and leather goods, you have excellent selling skills. You have developed an excellent networking and you are able to build truthful relationships with your clients and team. You use easily Microsoft Office suite and have a good knowledge of SAP. Finally, you are **fluent in German and in English**; French and Italian would be a distinct advantage.

Client-focused and being a strong team player, you strive to discover your client needs and guide them with passion across the Brand. Sales-driven, your excellent communication skills allow you to perform in your daily activities and maintain effective relationship with customers. You are flexible and rigorous and you work in an organized and structure manner even in case of multitasking. You create a positive and harmonious work environment.

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