Commercial Operations and Distributor Sales Director

**About Krystal Bio**: At Krystal Biotech, we bring together the brightest and most eager minds to relentlessly pursue the discovery, development, manufacturing, and commercialization of genetic medicines to treat diseases with high unmet medical needs.

Founded in 2016, Krystal is distinguished in three powerful ways: science and technology using our patented gene therapy platform, innovative manufacturing supported by our commercial scale facilities, and a unique commercialization model that focuses on the patient’s end-to-end experience.

Krystal received U.S. FDA approval for the first and only redosable gene therapy treatment, VYJUVEK®, for the treatment of Dystrophic Epidermolysis Bullosa (DEB). Krystal continues to leverage our proprietary platform to rapidly advance a robust pipeline of investigational genetic medicines in respiratory, oncology, dermatology, and ophthalmology.

Krystal is headquartered in Pittsburgh, PA, which is home to our two state-of-the-art CGMP manufacturing facilities with teams around the world and satellite offices in Switzerland, Germany, and Japan. We are a company built and run by people who care, are fearless in the face of a challenge, love the work they do, and practice the highest level of scientific integrity. As we grow, we are seeking team members that embody these values.

**Job Description Summary**:
Krystal Biotech is looking for a driven Commercial Operations and International Sales Director to oversee and continuously improve our commercial operations function and ensure seamless alignment of sales, marketing and operational activities for the region in close cooperation with global stakeholders and local countries. The role will also have direct accountability for the development of the distributor business in some territories.

**Key Responsibilities**:

- Lead the buildup and management of the sales incentive program for European affiliates working closely with key internal stakeholders
- Prepare or support preparation of business metrics and KPIs to analyze business performance for European affiliates and distributors
- Evaluates the quarterly sales force target delivery
- Support the implementation of CRM system ensuring compliance for the affiliates
- Support commercial organization to set and achieve strategic and operational goals by providing high quality analysis regarding market and sales
- Liaise with Global Marketing to leverage globally developed tools, identify gaps and support local marketers for locally developed materials
- Support in training the Commercial field employees by working closely with Medical and Global Commercial Operations fostering a knowledgeable and skilled sales force
- Develop tools for the Patient Service program in Europe
- Develop a consistent consultative selling model so that we approach the market in the appropriate way when engaging and talking to the customers as well as developing materials (material development structured in line with the selling model)
- Accountable for partner sales in CEE, Turkey and MENA.

**Qualified Experience and Skills**:

- Previous experience in commercial operations or sales is required, preferably in rare disease or biotech industry
- Strong understanding of sales processes, marketing strategies and financial principles
- Excellent analytical and problem-solving skills
- Strong business acumen
- Solid project management background
- Proficiency in CRM systems, data analysis tools and sales performance software
- Strong communication skills and ability to work in a matrix organization
- Fluent in English, working knowledge in German and/or French is an advantage
- Excellent MS Office skills, especially Excel and Powerpoint

Krystal Biotech, Inc. is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Krystal Biotech, Inc. does not accept unsolicited headhunter and agency resumes. Krystal Biotech, Inc. will not pay fees to any third-party agency or company that does not have a signed agreement with Krystal Biotech, Inc.

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