Membership Sales Manager

**About Us**

F45 Training is one of the fastest-growing fitness franchises globally, known for our innovative team-based workouts and vibrant fitness community. As the only F45 studio in Switzerland, we are passionate about transforming lives through fitness, building a positive community, and offering members an unrivaled fitness experience.

We are looking for a dynamic and driven **Membership Sales Manager** to join our team in Geneva. If you’re a natural connector, skilled in sales, and have experience in fitness or sports, this could be the perfect role for you

**Role Overview**

As our Membership Sales Manager, you will work directly under our General Manager and have full ownership over the sales pipeline—from lead generation and outreach to closing membership sales, renewals, and customer retention. In addition to sales responsibilities, you will also give weekly team classes (≈25%) to build relationships with our members, creating a strong, community-centered experience that fosters loyalty and retention.

**Key Responsibilities**
- **Membership Acquisition**_
- Drive membership sales by generating and following up on leads, including cold calling and outreach
- Manage the entire sales funnel, ensuring a seamless experience from the first interaction to membership purchase
- Collaborate with the General Manager to develop and implement strategies to increase membership growth
- **Retention**_
- Develop and execute strategies for member retention, including regular follow-ups, renewal reminders, upselling additional services, and community events
- Provide excellent customer service to both potential and current members, addressing questions, concerns, and feedback
- Actively engage with members to build lasting relationships, creating a community-focused experience
- **Reporting & Analysis**_
- Maintain accurate records of leads, sales, and member interactions in our CRM system
- Conduct regular sales analysis and reporting to track performance against targets and identify areas for improvement
- **Group Classes**_
- Lead fitness classes with another coach and engage directly with members, fostering strong connections and enhancing the overall member experience
- Act as a brand ambassador during classes, representing F45 values and inspiring members to achieve their fitness goals

**What We’re Looking For**
- **Proven experience in sales**, ideally within the fitness, sports, hospitality, or service industry
- **Passion for health and fitness**:

- **Fluent English and French**; additional languages are a plus
- Strong ability to **build relationships, manage objections, and close sales**:

- Excellent communication and interpersonal skills, with a warm and approachable personality
- Self-motivated and results-oriented with a passion for health and fitness
- Experience using CRM tools and managing customer data is a plus

**Compensation and Benefits**
- **Competitive base salary** with **commission incentives** based on sales performance, providing an opportunity to grow your income as you help grow our studio
- **Full access** to the suite of F45 classes, so you can stay fit and experience the brand firsthand
- Complimentary **tickets to sporting events** to enjoy and support a healthy lifestyle
- Fun **team events** like skiing, paintball, and social gatherings to build camaraderie among the team
- **Flexible working hours** with some **home-working** allowed, offering work-life balance
- **Free healthy snacks and beverages** available at the studio

**Job Type**: Permanent

Question(s) de présélection:

- What is the highest personal success you've achieved in your sales career so far? Please describe the achievement, including any specific targets or challenges you overcame to reach it.
- What would you say are your best personal traits or skills that have contributed to your success in sales? Please provide examples of how these traits have helped you achieve your sales goals.
- If hired as Membership Sales Manager, what would be the first steps you’d take to grow our membership base? Please describe the initial strategies and actions you would implement in the first 30-60 days.

Work Location: Hybrid remote in 1201 Geneva, GE

Expected Start Date: 01/01/2025