Workforce Supplier Services Manager

Vor 7 Tagen

Basel, Schweiz Work Selection Vollzeit

**Beschreibung**:
For our international medical partner, F. Hoffmann-La Roche Ltd. in Basel, we are looking for a qualified and motivated **Workforce Supplier Services Manager** for a temporary contract of 12 months with a possible extension.

**Tasks**:

- Support work happening by MSP Program Managers in both Europe and North America to manage ongoing MSP programs, including working with internal stakeholders, both global hiring managers and also internal procurement colleagues to develop the overall program
- Support global efforts to drive communication and change management during a time of evolution to the external workforce programs
- Play a role in ongoing deployment projects for Fieldglass, including but not limited to:

- Potential new site deployments and associated hypercare phase (both Temp Labor and Statement of Work module)
- Deliver enablement sessions around key processes executed in Fieldglass for Statement of Work
- Support transactional questions arising from the Statement of Work programme and resolve end user queries
- Enable elements of the analytics and reporting capabilities coming from the program, including potential support to the overall development of a reporting strategy
- Assist with project tasks relating to the deployment of SAP Fieldglass such as liaising with internal business colleagues to obtain data and process information to support implementation

**Must Haves**:

- Project and change management expertise
- Knowledge of external workforce and MSP programs
- Experience in reporting from Vendor Management Systems (SAP Fieldglass preferred)
- English required, German is a plus
- General procurement understanding and knowledge beneficial
- Educational background in business, life science or HR beneficial
- Being comfortable working within a complex and often rapidly changing environment
- Able to juggle multiple topics at one time

**Nice to Haves**:

- Functional and operational experience of SAP Fieldglass in a programme operations or business analyst capacity
- Working knowledge of the Fieldglass analytics module and some experience with producing PMO transactional reports

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