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Assistant Store Manager Prada Zurich
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Founded in 1913 in Italy, the Prada Group was built on a tradition of excellence and with a vision of innovation. The Group, a world leader in the luxury sector, operates in more than 45 countries with the PRADA, Miu Miu, Church’s and Car Shoe brands, and has employees of over 100 nationalities.-
- Joining our Company means working in a creative and international environment, with teams of people motivated by curiosity and the quest for excellence. The engine of our success is the importance and value that we place on the talent and passion of our people leading to their own professional growth.**JOB PURPOSE**
- To promote brand loyalty to customers in order to guarantee the quantitative and qualitative assigned objectives. To represent the Company, ensuring the implementation of all directions received from the Retail Department and Store Manager.**RESPONSIBILITIES**
**BUSINESS**
- To be constantly up-to-date regarding fashion trends, monitor competitors and communicate the information to the Sales Staff.
- Reflect the corporate image in terms of standing and ensure that the Staff is also aligned.
- Support the Store Manager in guaranteeing excellent customer welcome and service and in maintaining the qualitative standards required by the brand.
**CUSTOMER**
- Promote customer loyalty.
- Foster a Client-centric mindset by developing and maintaining solid Client relationships.
**TEAM**
- Support the Store Manager in promoting an entrepreneurial and team spirit using effective communication and ensuring efficient organization.
- Ensure professional growth and training of the staff by sharing development plans with the Store Manager.
**RETAIL**
- Develop a proper sales strategy, in cooperation with the Retail Merchandising, Visual Merchandising and Retail Operations teams.
- Ensure synergy and cooperation between front and back office.
- Ensure that the Store image and product care are in line with corporate standards and secure that the Staff is responsible and committed to maintain these standards.
**KNOWLEDGE AND SKILLS**
- Business driven- Leadership and team management- Ability to motivate and persuade people- Strong customer service mindset- Natural ability to welcome our client- Confident, enthusiastic and positive- Mature and assertive- Organized and detail oriented- Market and product knowledge/passion- Business/Retail Management degree or equivalent is a plus- Interest in luxury/fashion, art and design- Fluent spoken English and German expected. Other languages desirable
