Service Manager

Vor 2 Tagen

Lugano, Schweiz FORFIRM Vollzeit

**FORFIRM** is providing solutions to real business challenges for our clients through innovation and deep industry understanding. We pride ourselves on being a knowledge-based company, with no barriers or pre-built solutions - we listen to our clients and solve their unique problems. At **FORFIRM**, we are creating a culture where each person can define their own role parameters and speak their mind without any hesitation. We are a true meritocracy, where individual results define each person’s career path. We are looking for an experienced and motivated **IT OPERATION MANAGER **to join our lively international team and work on projects for Europe's leading brands - Management of group of Operators (24 x 5 + holiday shifts) -\ > 5 people - Review and management of monitoring alarm notifications - Review of internal work processes - Improvement of critical points, with a focus on automation - Preparation of analysis reports **What we are looking for-** - Education from a technical or scientific university. - Age between 35-45 years - Good analytical skills - Knowledge of ITIL or similar processes - Italian mother tongue - Good knowledge of English (minimum level B2) - Experience in IT operations. **What We Offer?** - Opportunity to work on international multi-disciplinary projects for leading brands from day one - Highly meritocratic environment - points-based bonus and promotion system - A focus on knowledge building with regular internal and external training opportunities - Flexible working hours and smart-working environment - Opportunities to travel and work abroad - Supportive and dynamic team - **FORFIRM** is an equal opportunities employer that values diversity within the company. Qualified applicants will receive consideration for employment without discrimination about race, religion, colour, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status._ **Salary**: CHF60,000.00 - CHF80,000.00 per year

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    vor 2 Wochen

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    Vor 3 Tagen

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    vor 1 Woche

    Lugano, Schweiz Meraki Vollzeit

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    vor 7 Stunden

    Lugano, Tessin, Schweiz EFG International Vollzeit

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    vor 7 Stunden

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    vor 2 Wochen

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