Principal Product Manager

Ort

Zurich

Vertrag

Full time

Job-Kategorie

Applied Science & Research

**THE ROLE & THE TEAM**:
Join our team responsible for managing critical products essential to Zalando's continuous growth in the Size & Fit area. Collaborate with fashion experts, product managers, analysts, engineers, and applied scientists to tackle some of the most complex challenges in the fashion

industry. In this role, you will have the opportunity to enhance our customers' experience by enabling them to find the right size and fit on their first attempt, through collaborating with our partners and internal teams. You will drive foundational work in the fit space, ensuring seamless interaction among different products and a deep understanding of their relation to our assortment and customer mix. This will require a strong alignment with our Supply, Partners and internal teams to elevate the interaction between our size and fit advice products and our assortment. Moreover, you will be able to influence the development of mechanisms for acquiring quality data and support partners and internal teams in making informed size and fit decisions throughout the customer journey and assortment lifecycle.

**ABOUT SIZE & FIT**

At Zalando we deeply understand that Size and Fit Matters, and are excited to use our unique and huge article and customer datasets to tackle this challenge using novel deep learning and computer vision techniques. How about you; would you like to bring in your skills to shape a great experience for your family and friends when buying clothes and shoes online?

You will join our multi-disciplinary Berlin or Zurich based Size and Fit Org., composed of product managers, applied scientists, engineers, product analysts, business developers and full stack developers with a diverse background.

We have great problems to solve, a huge customer base to impact and are a team that loves to have fun. Size and Fit is a human topic. We use machines to help solve our customers’ challenges. But we never forget - size and fit success is defined by how customers feel when they wear fashion.

**INCLUSIVE BY DESIGN**:
**WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)**:

- You’ll focus on scaling innovative and disruptive customer facing experiences such as scaling and improving the virtual fitting room experiences that involve avatar based 3D experiences.

- You'll use a highly-customer-centric and analytical mindset to build a compelling vision of the future. Work backwards from this vision to construct a narrative for how we’ll solve customer problems and realise Zalando’s opportunities

- You’ll build a strong understanding of customers’ return behaviour and identify opportunities and execute on them end-to-end

- You'll provide easy-to-understand solutions to multi-faceted and complex problems based on an in-depth understanding of relevant data and analysis techniques

- You’ll identify and execute on business opportunities, working closely within a multiple disciplinary team and different commercial stakeholders

- You'll backup your intuition, ideas and decisions through data-driven insights, a high degree of customer empathy and a thorough understanding of market specific trends and customer behaviour

- You'll define priorities and drive actions to achieve goals with guidance from your stakeholders

- You'll collaborate with multi stakeholders across different disciplines such as applied science, engineering, product design, analytics, business as well as other disciplines across the company and become a trusted sparring partner to the team members of the different disciplines

**WE’D LOVE TO MEET YOU IF**

- You have 8+ years of experience in Product Management and preferably data driven and/or computer vision driven products. Experience working with products related to fashion development or in the fashion industry is a plus.

- You have a commercial background and are accustomed to interpreting financial metrics, identifying commercial opportunities and working with different senior stakeholders

- You have Proven ability to execute complete end-to-end product management for highly innovative and disruptive products, navigating the unique challenges they present.

- You maximise medium
- to long-term impact with available resources based on understanding the company's strategy, commercial KPIs and how your own domain impacts these.

- You have a solid and nuanced understanding of evolving customer expectations, pain points, and the overall digital and physical experiences surrounding fashion and fitting.

- You have demonstrated expertise in solving complex problems at scale and in navigating through uncertainties along the way through all phases of discovery, definition, design, and delivery

- You bring a track record of delivering products that require deep understanding of trade-offs between usability, technical and operational feasibility, market readiness, and business constraints

- You have solid experience in measur