Technical Business Unit Manager

At Jabil we strive to make ANYTHING POSSIBLE and EVERYTHING BETTER. With over 260,000 diverse, talented and dedicated employees across 100 locations in 30 countries, our vision is to be the most technologically advanced and trusted manufacturing solutions provider. We combine an unmatched breadth and depth of end-market experience, technical and design capabilities, manufacturing know-how, supply chain insights and global product management expertise to enable success for the world's leading brands. We are driven by a common purpose to make a positive impact for each other, our communities, and the environment.

**JOB SUMMARY**

Manages the alignment of assigned customer's technology road map and Jabil's Technology road map. Capable of selling Jabil's value-add services such as design, layout, and Global Operations Services (Advanced Manufacturing, Advanced Test, R & D, etc.) globally. Develop and grow business through profitable design wins and flawless execution. Provide management and guidance to multi-functional project teams. Manage and enhance customer relationships. Provide single-point-of-contact to customer for all design-related activities. Provide full accountability for project budgets and schedules. Technically capable of developing, managing and delivering very highly complex technology projects. This includes developing complex SOW, business proposals, project schedules/financials, and managing multiple global projects.

**ESSENTIAL DUTIES AND RESPONSIBILITIES**:

- Ensures Jabil's integration into customer's technology roadmap.
- Technical expert on customer's products and technology.
- Technically develops, manages and delivers very highly complex technology projects including developing complex detailed Statements of Work (SOW), business proposals, project schedules/financials, managing multiple global projects, and design service agreements (DSA).
- Present and sell Jabil's Technology to assigned customer or program. Must be professional and comfortable doing presentations to external senior level engineers.
- Act as the main escalation point between Jabil Design and the mass-production BU.
- Serves as primary contact relationship owner with the customer's design/central engineering group and supports all of their technical projects. Functions as the point of contact in technical questions between Jabil and the customer.
- Establishes strategic direction for Jabil Design and Product Development teams.
- Sell and increase exposure of Jabil/Jabil Technology Services such as design services, layout services, and Global Operations Services inside of the customer's organization.
- Serves as primary point of contact for early supplier involvement on new customer R & D projects.
- Knows and understands the assigned Business Unit (BU)'s strategic directions. Identifies BU's strategic and technical direction.
- Utilizes tools to monitor cost and cost trends, striving continuously to improve value.
- Manages Jabil Design forecast and workcell statement process.
- Manages BU Global technical team.
- Manages Jabil development operations for a particular customer.
- No P&L responsibility, but is responsible for AROD (Accretive Return On Design) program.
- May perform other duties and responsibilities as assigned.
**JOB QUALIFICATIONS**
**KNOWLEDGE REQUIREMENTS**:

- Excellent communication skills
- Excellent technical skills (i.e. engineering, R & D, product design/development per assigned sector or customer) to align Jabil

with customer's technology road map
- Knowledge and good understanding of Jabil Design and Technology Services
- Strong financial skill knowledge and aptitude (e.g. balance sheet and income statement)
- Strong operational knowledge (e.g., manufacturing, supply chain)
- Jabil tools (Financial system, AROD, quote process, etc.)
- Contract knowledge fundamentals
- Leadership/people-management skills
- Strong customer service skills and experience
- Strong project management skills

ESSENTIAL SKILLS, ABILITIES AND EXAMPLE BEHAVIOR(S)
- FOLLOW-UP: Able to monitor and evaluate progress of assignments / projects
- ORGANIZE: Able to assemble appropriate resources (people, funding, material, support) to get things done; Able to manage multiple activities simultaneously to accomplish goals; Able to schedule and coordinate work of others; Able to establish efficient work procedures to meet objectives; Able to form the right structures and teams to enhance productivity
- LISTEN: Able to actively listen and convey understanding of the comments and questions of others; Able to understand the situations, viewpoints and feelings of others before expressing own view
- PROVIDE DIRECTION: Able to establish and communicate a common vision; Able to translate company strategy into team goals and objectives; Able to set clear priorities; Able to clarify roles and responsibilities through individual performance plans; Able to make self available for questions
- TAKE INITIATIVE: Able to exhibit tendencies