Account Manager Trainee

vor 9 Stunden

Genf GE, Schweiz Fédération Internationale de l'Automobile (FIA) Vollzeit

One Road is the FIA-led Global Loyalty Programme focusing on leisure, retail, mobility, tourism and hospitality. As a two-sided marketplace, it gives participating FIA Clubs and their members access to offers that the FIA negotiates with partners at a global level. Digital and flexible, the programme also benefits FIA Club members worldwide when they travel abroad by granting them access to other participating Clubs' deals.

**MISSIONS AND RESPONSABILITIES**:
**Partner Relations**
- Assist in maintaining relationships with existing business partners, including regular business reviews
- Support the onboarding process of new partners by coordinating introductory meetings and assisting with technical onboarding
- Help monitor and compile reports on partner performance and satisfaction
- Assist in preparing account strategies under the guidance of a senior manager
- Participate in partner meetings, presentations, and events to gain hands-on experience

**Club Relation**
- Support communication of offers and updates to clubs
- Assist in gathering feedback from clubs about existing offerings
- Help track and analyse club performance metrics under supervision
- Act as a point of contact for minor queries and escalate issues to senior team members as needed
- Support the liaison process between partners, clubs, and internal teams
- Serve as a liaison between partners, clubs, and internal teams
- Maintain accurate and up-to-date records of interactions and agreements

**Administrative Support**
- Assist in the preparation of reports, presentations, and marketing materials
- Handle administrative tasks related to partner and club management
- Maintain and update the partner and club databases

**PROFILE**:

- Currently pursuing a degree in Business Administration, Marketing, Communications, or a related field (master)
- Fluent in English and French, both written and spoken
- Strong interpersonal and communication skills
- Excellent organizational and multitasking abilities
- Proficient in Microsoft Office Suite (Word, Excel, PowerPoint)
- Experience with additional tools such as Salesforce, SurveyMonkey, or Power BI is a plus
- Basic understanding of the B2B2C market dynamics
- Passion for Partnerships with famous brands in various categories such as Retail & Technology, Travel and Hospitality, Mobility, Fuel
- Ability to work independently and as part of a team
- Detail-oriented with a strong commitment to accuracy and quality

**Deadline to Apply**:November 25th, 2024
**Start Date**:January 2025
**Duration**:min 6 months, ideally 1 year
**Location**:Geneva
**Work Rate**:100%
**Monthly Salary**:2,000 CHF

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