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Sr Manager Global Transport Bpo-hmd

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Zug, Schweiz Johnson & Johnson Vollzeit

Johnson & Johnson Health Care Systems is recruiting for a Senior Manager, HMD Transportation Business Process Owner based in Piscataway, NJ; Zug, Switzerland or Beerse, Belgium
- Johnson & Johnson Health Care Systems Inc. (JJHCS) provides contracting, supply chain, business services, and strategic solutions to customers and commercial intermediaries of U.S.based Johnson & Johnson companies, including hospital systems, health plans, distributors, wholesalers, purchasing organizations, government payer programs, and government healthcare institutions in the U.S. JJHCS also engages with customers to provide streamlined supply chain services for our products that seamlessly integrate with customer operations, address shared evolving market challenges to value-based care, and develop innovative solutions that improve patient care and access. *CareAdvantage, Johnson & Johnson Family of Companies, is offered through Johnson & Johnson Health Care Systems Inc. Its Supply Chain Optimization capability is provided for Johnson & Johnson Medical Devices Companies products._

The Global Business Process Sr. Manager will be accountable for End to End ownership of new processes and capabilities in Global Transportation. This person will lead the operational roll-out and change management of the current and future phases of large transformation programs and take ownership of the newly created business processes under a Digital Transportation Management System framework.

**Key Responsibilities**:

- Lead deployment activities for current and future phases of Large Transformation programs including the Global Transportation Control Tower, with a focus on E2E Transportation Operational Change Management
- Accountable for all activities and governance of the operational workstream including schedule and risk management, alignment with PMO to ensure on time, on capability delivery of capabilities.
- Be the Change Agent for the transformation programs. Responsible for program socialization, resource alignment, operational/organizational change management and production cutover and hyper care activities.
- Ensure effective and timely communications with respect to project schedule and risk management and with key stakeholders.
- Drive adoption of the Digital Transportation Management framework through global business process and technology standardization across the HMD business
- Ensure key business processes and capabilities are designed and deployed in an integrated and effective manner within program timelines and scope.
- Partner with external 4PL and transportation providers to execute and deploy technical and business process solutions in collaboration with the Global Transportation Control Tower
- As the programs transition into base business, this role will be responsible for the maintenance and governance of newly created Global Processes for Operations, Freight Settlement, Visibility and Performance Management.
- Partner with the Technology partners to provide operational requirements to create long term solutions to streamline operations and visibility.
- Responsible for Transport Master Data and developing solutions for data management and governance across all transportation functions
- Collaborate with Transport Operations and related supply chain partners to develop and drive continuous improvements.
- As the TranSCend Program evolves, represent Deliver Transportation to drive operational and data requirements and design of core elements that impact upstream and downstream Transportation.

**Qualifications** Education**:
A minimum of a Bachelor’s or equivalent University Degree is required; MBA or Master’s Degree is preferred

**Experience and Skills**:
**Required**:

- A minimum of 8 years overall business experience is required, preferably with a focus in Transportation, E2E Supply Chain, Operations, Information Technology or other related area preferred.
- Ability to promote a vision and drive change to transform organizations, via strong engagement/communication
- Proven success working in a complex, highly matrixed, global organization with rapidly changing priorities and tight timelines
- Demonstrated ability to build alignment across a complex group of stakeholders at varying levels
- Strong project management experience
- Demonstrated ability to build strong partnerships internally and externally with customer focus

**Preferred**:

- Knowledge of global transportation industry and freight forwarding network is preferred
- Past experience managing projects and system roll-outs
- TMS (Transportation Management System), XPS, JIRA, API solutions and/or related technology experience
- Lean or Six Sigma experience/certification

**Other**:

- May require up to 25% travel as per business needs

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender i