Receptionist 70-100%

SHL Medical is the world-leading solution provider in the design, development, and manufacturing of advanced drug delivery systems with more than 5000 employees worldwide. Our customers include top pharmaceutical and biotech companies from around the globe that require innovative devices such as auto-injectors or pen injectors to effectively deliver their drugs. Headquartered in Switzerland since late 2018, with sites in Sweden, Taiwan, and the United States.

**Job Overview**

The Receptionist is handling with a variety of administrative support tasks. She or he is responsible for greeting visitors, clients, suppliers, and newcomers at our offices in a positive, discrete, and helpful attitude. Assisting where necessary, helping maintain our workplace security by issuing, checking, and collecting badges as necessary. Furthermore booking, monitoring, and preparing meetings and support with needed hospitality services and small events.

The receptionist is an important contact at our front desk (8-12; 2-5) and provides an excellent customer service onsite and by answering the main phone number in a professional manner.

**Main Responsibilities**
- Welcome external and internal visitors, clients, newcomers and accompany them to the meeting rooms or workplace according to hybrid booking system. Notify meeting hosts instantly and offer guests refreshments.
- The front desk is a well-presented, tidy up area where plants/flowers are kept fresh.
- Take care of incoming and outgoing post and packages. Mail needs to be picked up at the post office prior to start.
- In the morning the dishes must be cleared from the dishwashers in the kitchens.
- Check the meeting booking calendar one day before and optimize bookings in line with the meeting hosts. Allow cleaning time before next booking.
- Set up requested equipment or refreshments/catering for larger meetings in time including coffee machine check.
- Meeting rooms are prepared prior to meetings (glass-table boardroom), open the windows, and place the chairs properly. Tidy up meeting rooms after meetings, remove flipchart papers and replace glasses/refill refreshments.
- Supervise the two kitchens during the day. When necessary, clean the tables and fill the dishwashers after lunch to support our cleaning team. Monitor the supplies of milk, coffee, and sparkling water in the refrigerators several times a day and replenish them as needed.
- Monitor office supplies and order them promptly when needed. Maintain office equipment i.e. shredder, printer function and paper/toner supply daily.
- Keep the digital database and pending list up to date by supporting these processes.
- Work collaboratively and communicate with the Office Manager and Administration Generalist in all involved projects.
- Individual tasks shall be performed accurately and in a timely manner. In case of ambiguity or uncertainty, questions are expected so that the job can be finalized properly.
- Maintenance of our corporate flats by visiting them every 2nd Defects must be reported to the team in time.
- Inspect rarely visited rooms such as the locker’s room, nursery, and server room for aberrations, unpleasant odors.

**Skills and Qualification**
- Proven work experience as a Receptionist, a Hotel Receptionist, or similar role
- Proficiency in Microsoft Office Suite
- Hands-on experience with office and kitchen equipment
- Positive attitude and a professional appearance
- Solid written and verbal communication skills in English and German
- Ability to be resourceful and proactive when issues arise
- Multitasking and time-management skills, with the ability to prioritize tasks
- Reliable, discretion, and attention to details
- Take ownership of your work
- Be a team-oriented, relationship-building, and honest personality

**We Offer**
- An exciting opportunity in a fast-growing international medical device company
- A modern working environment, with multicultural and dynamic teams
- A centrally located office in Zug, very close to the train station