Product Manager

vor 2 Wochen

Lausanne, Schweiz Nexthink Vollzeit

Company Description

Hi, we’re Nexthink. We’re not just the leader in the digital employee experience category, we invented the category. Our solutions combine real-time analytics, automation and employee feedback across all endpoints to help IT teams delight people at work. Our cloud-native platform pinpoints issues and solutions, automates response, and helps companies continuously improve their employees’ experience, making them more productive, efficient, and happy at work. We have millions of endpoints deployed, we’ve surpassed $100M in ARR, and we’ve recently secured $180M in Series D financing for a company valuation of $1.1B, but we’re just getting started.

**Job Description**:
As a Product Manager, you will be responsible for building and managing a strategic product leveraging cross-customer endpoint data to provide intelligent insights to Nexthink customers. This product will help our customers better see, diagnose and fix IT issues.

Working with an empowered cross-functional product team, your mission will be to:

- Come up with viable and valuable solutions to solve our customer's problems.
- Work with the product designer and engineers to ensure usability and feasibility.
- Create product strategy and roadmap in collaboration with stakeholders across Engineering, Product Marketing, Sales, Technical Services, and Management.
- Attend Agile ceremonies and manage the product operations: backlog management, prioritization, documentation, release notes, and trainings
- In addition, you will be able to play a transversal role in shaping the future of how Nexthink can see and diagnose IT issues.

**Qualifications**:

- Master's degree in Computer Science or equivalent work experience
- Strong analytical skills and/or experience in data analytics, data science or data modelling
- Deep knowledge of how IT works in enterprise-size companies
- Proven ability to engage, communicate and present to various stakeholders such as engineers, designers, company leaders, and customers in a constructive and collaborative relationship
- Entrepreneurial spirit, self-driven approach
- Passion for problem-solving
- Professional-level English, spoken and written

**Nice to have**
- Experience in a Product Manager or Product Owner position
- Previous experience working in an IT team, especially troubleshooting complex issues
- Proven experience in setting strategy, creating and releasing a product (ideally B2B product)
- Experience working within a development team, and being responsible for value creation
- Demonstrated ability to achieve goals in an innovative and fast-paced environment while building extensible and scalable solutions.

Additional Information

We are 900+ employees strong in 21 countries across 8 different time zones speaking 60+ languages. We are positive, we get things done, we keep growing, and we are one team, we are Nexthink. We believe actions are stronger than words when it comes to diversity, inclusion, and equity in the workplace. Nexthinkers are multinational and multilingual, and come from all walks of life. We are committed to hiring a genuinely representative workforce that can create solutions and foster innovation for the modern digital employee experience.

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