Client Experience Architect

**About Digital Asset** Digital Asset is a global company with offices in New York, London, Budapest, Zurich, Hong Kong, and Sydney. As we grow our team, we will maintain the dynamic, collaborative and pragmatic way of working that has grounded our efforts from the beginning. If you seek to develop solutions others have yet to contemplate, this opportunity may be right for you **The Opportunity** The Digital Asset Client Experience ("CX") Team works with enterprise clients across industries to enable Daml based solutions to multi-party workflows in process and transaction environments. The CX Team has the broadest range of role responsibilities in DA, and interacts with every other team - Product/Engineering, Sales, Marketing, Legal, Finance & Operations, and senior management. CX Team members provide services to a large and diverse set of clients, and are involved in the end-to-end client relationship from pre-sales and business development, through to solution, design and requirements, through to software delivery and implementation. **Key Responsibilities** - Lead technical architecture, design and documentation of client solutions; Collect and define requirements based on a dynamic assessment of functional and non-functional capabilities. - Lead technical aspects of client engagements, from documentation to discussions and demonstrations to execution of client mandates, incorporating best practices in Daml products, technical concepts and design. - Manage CX Engineer and partner resources aligned to client engagements. - Define and lead client learning sessions for Daml Connect, Daml Driver and Daml Hub products, related developer tools and course material; As a technical lead, support our sales/pre-sales process with comprehensive answers to technical questions. - Work closely with the broader Client Experience team, as well as the Sales, Marketing and Product teams on the development of technical materials, prototypes and sales tools; Research and articulate key differences between other smart contract software on the market. - Develop formal models of business processes and propose innovative improvements to them through pragmatic and efficient code; Contribute to the evolution of Daml and our developer tools. - Contribute to company blog posts, attend industry events or join relevant panel discussions to represent both Digital Asset and the company's products. **Key Criteria** - Strong hands-on, software engineering on large-scale projects; proficient in one or more functional programming languages e.g. Scala, Haskell, F#, ideally in a production environment. - Demonstrated experience in a quantitative or highly technical role and/or industry. - Demonstrated experience successfully managing technical resources, and collaborating with others in a dynamic, fast-paced, pressured environment. - Capable of taking an abstract idea and turning it into a strategic, pragmatic solution in code. - A careful blend of creativity and pragmatism, as Digital Asset is part of a community bootstrapping a technology and demand for the technology while simultaneously on tight delivery timelines. - Exceptional communication skills, comfortable presenting complex concepts in front of large client audiences, both technical and non-technical; Ability to effectively summarize and present findings to senior level executives within Digital Asset and at clients. - Excellent computer science fundamentals; command of data structures, algorithms, and design patterns with ability to fluently translate them into working, elegant code. - Skilled in leading and working within an Agile environment, including participation in daily scrum meetings, backlog management, sprint definition, and retrospectives, preferably within a global team. - BSc, MSc, or PhD in Computer Science, Mathematics or a related field. **Connect With Us** This is a rare opportunity to help define an industry and join a dynamic team of technology innovators.