Receptionist

Reception Services
- Receive visitors by welcoming and announcing them appropriately
- Receive and relay incoming phone calls & manage ones for absent persons
- Providing beverages to clients
- Prepares meeting rooms and lounges before and after visitors
- Closely interact with Front and business functions, anticipate and respond to their needs
- Organize and prepare reception services during Executive Committees
- Prepare and organize business meals (including table service)
- Provide support with service during events within the bank

Logistics
- Stewardship
- Furniture management

General Services
- Offering a professional and endearing service at all times
- Comply with departmental and company policies, procedures and service standard
- Manage supplier contacts
- Operate reservations upon request (travel, restaurant, hotel, etc.)
- Perform other clerical duties such as filing, photocopying and faxing
- Stock control food and beverage, stationery

Responsabilités principales
**Professional experience & Education**
- Hospitality management or commercial education
- Minimum 5 years of experience in a similar position or in luxury hotel industry in a receptionist position with ideally office management expertise
- Previous experience in Private Banking

**Professional & Personal competencies**:

- Excellent presentation
- Good communication skills
- Good organization, multi-tasking and time-management
- Self-confidence and gentle assertiveness
- Strong service orientation with smiling and very pleasant attitude
- Flexible and resourceful approach
- Punctuality and attention to details
- Team player, entrepreneurial approach and integrity
- Hands-on, results focused, with the energy and commitment to drive delivery

**Language requirements**:

- Bilingual (French and English) both written and spoken, good knowledge in another language is a plus

**IT Skills**:

- Proficiency in Microsoft Office