Data Center Technician Trainee, Data Center

High school diploma or equivalent education
- 18 years or older
- Experience with Microsoft Office

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.
You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.
Amazon Web Services (AWS) is growing rapidly, and we are looking for Trainee Data Center Technicians (DCT) to join our expanding team as part of our Work-Based Learning Program (WBLP).
Trainees will participate in our 12 week work and training program in our Zurich Data Centers.
As a DCT Trainee you will work as part of the Data Center Operations (DCO) Team whose primary responsibility is the maintenance and upkeep of the Data Center infrastructure. Our Data Centers are large-scale high-density centers where you will be working on changing the face of cloud technology.
Key job responsibilities
- Ensure overall availability and reliability for our customers within our Data Centers
- Install new rack equipment
- Decommission existing racks
- Repair and diagnose broken servers
- Handle computer equipment and parts
- Manage network gear during installation, decommissioning, and repair

A day in the life
As a Trainee Technician, you will work with experienced Data Center Technicians, following them during hardware and network troubleshooting. You will have the opportunity to provide our internal workforce with infrastructure related support, resolving tickets related to HW (Motherboard, RAM, CPU, GPU, etc) and networking tickets (Link Down, Optics Replacements, Switch Replacements, etc). At all times you will be working with experienced Data Technicians or on defined directed workflows.
About the team
**Mentorship & Career Growth**:
Our team is dedicated to supporting new team members in an environment that celebrates
knowledge sharing and mentorship. Projects and tasks are assigned in a way that leverages your
strengths and helps you further develop your skillset.
**Inclusive Team Culture**:
Here at AWS, we embrace our differences. We are committed to furthering our culture of inclusion.
We have ten employee-led affinity groups, reaching 40,000 employees in over 190 chapters globally.
We have innovative benefit offerings, and host annual and ongoing learning experiences, including
our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences.
Work/Life Harmony
Our team puts a high value on work-life harmony. It isn’t about how many hours you spend at home
or at work; it’s about the flow you establish that brings energy to both parts of your life. We believe
striking the right balance between your personal and professional life is critical to life-long happiness
and fulfillment. We offer flexibility and encourage you to find your own balance between your work
and personal lives.
arly Career Talent
When you join Amazon Web Services as a student or recent graduate, you’ll have the chance for your voice to be heard and amplified. That’s because our teams are looking to learn as much from you as you’ll learn from them. Whether you’re graduating with a high school or equivalent diploma, associate degree, bachelor’s degree, MBA, or PhD, we offer a range of early career opportunities across the globe.
- Familiarity with computer hardware components and operating systems
- Ability to manage work and priorities through a ticketing system and coordination with Manager