Design Ops Manager

vor 2 Wochen

Zurich, Schweiz Modis Vollzeit

**Responsibilities**:

- Develop and grow the DesignOps capabilities within the chapter
- Help plan, define, and manage our operational Design Ops strategy, establishing workflow and process standards and best practices
- Develop and continuously improve a strategic framework for design services by in-house and external agencies (managed services and RFP's)
- Define project roadmaps together with design leaders, including key touchpoints, milestone dates, etc.
- Ensure allocated team members as well as clients understand the project plan and have a space to express concerns about feasibility or scope
- Drive governance processes and communication for Design Leadership in ongoing staff meetings, portfolio oversight, and metrics and budget tracking
- Identify inter-dependencies or risks early on, and proposes solutions on how to address them
- Effectively works in a matrix with a highly engaged team and is able to inspire and coach team members
- Demonstrate effective people leadership as demonstrated by the Leadership Commitments
- Represent the department and core competencies inside and outside the organization
- Responsible for ensuring adequate reporting to support overall department management

**Must Haves**:

- Bachelor degree Process Design Management, Business Administration, Change or Project Management or similar
- 3 - 5+ years experience in Design Operations, Design Project Delivery, Tools and Process Implementation, Processes, and Vendor Management
- 2+ years experience in Project Management and/or Change Management (e.g. in process implementation)
- Strong ability to design and implement processes as well as ability to implement them technically in the available tools
- Experience in working in AGILE teams and in a matrix environment
- Endurance to work in a complex landscape and relationships (business, systems, policies, etc.)
- English fluent is a must
- Teamplayer, proactive, solution oriented, motivated personality
- Analytical mindset and ability to think beyond
- Very good communication skills with different business partners
- Technical affinity and ability to work with different technologies
- Winning personality in a team that can communicate directly
- Willing to support other people in the daily business

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