Chapter Lead

Switzerland - Zürich
- Product Management and Development
- Personal & Corporate Banking

**Job Reference #**
- 260571BR

**City**
- Zürich

**Job Type**
- Full Time, Part Time

**Your role**
- We’re looking for a Chapter Lead to:
- act as people and development manager to Product Managers and Product Owners, be a mentor supporting growth and career progression and ensure high standards of product expertise is applied across the delivery crews
- support and enable the chapter with new / emerging practices, learning opportunities and capability building
- connect chapters to the wider UBS community of guilds, engage as thought and action leader beyond the borders of the crew
- work with Crew Leads and Agile coaches to understand and resolve challenges, opportunities and areas of collaboration
- support the broader strategy and goals of their organization to ensure chapter members are equipped to understand in their context
- drive new products and product changes iteratively and continuously together with cross-functional team members in the International Payments & Collections pod
- actively manage existing products such as SWIFT gpi and ensure quality, compliance and service levels are always met

**Your Career Comeback**

**Your team**
- You'll be working in the Transferring Money Crew in Zurich. Your chapter will be a group of Product Managers, who will be working across three Pods delivering change across the Transferring Money Crew within Personal & Corporate Banking - COO UBS Switzerland.
- Diversity helps us grow, together. That’s why we are committed to fostering and advancing diversity, equity, and inclusion. It strengthens our business and brings value to our clients.

**Your expertise**
- strong servant leader who can garner respect from individuals, puts their needs first, and with a strong attitude of transparency and collaboration
- passionate to develop themselves and their team in order to realize the full potential of the team
- track record of delivering transformation and change projects for a demanding set of stakeholders
- extensive experience of working and delivering change within an agile framework
- experience in digital projects, strategy/consulting or program management. Ideally including extensive experience interfacing with stakeholders in IT, especially around analytics and big data
- Experience with payments & foreign exchange products is of advantage, but can also be learned on the job.
- very good conceptual skills. Ability to build comprehensive and coherent frameworks. Able to communicate clearly and simplify complex phenomena.
- good understanding of program management and project implementation methodologies
- good interpersonal skills across seniority levels, ability to successfully influence and align stakeholders
- good skills in Microsoft Office, ideally also project management tools

**About us**
- UBS is the world’s largest and only truly global wealth manager. We operate through four business divisions: Global Wealth Management, Personal & Corporate Banking, Asset Management and the Investment Bank. Our global reach and the breadth of our expertise set us apart from our competitors.
- With more than 70,000 employees, we have a presence in all major financial centers in more than 50 countries. Do you want to be one of us?

**How we hire**

**Join us**
- At UBS, we embrace flexible ways of working when the role permits. We offer different working arrangements like part-time, job-sharing and hybrid (office and home) working. Our purpose-led culture and global infrastructure help us connect, collaborate, and work together in agile ways to meet all our business needs.
- From gaining new experiences in different roles to acquiring fresh knowledge and skills, we know that great work is never done alone. We know that it's our people, with their unique backgrounds, skills, experience levels and interests, who drive our ongoing success. Together we’re more than ourselves. Ready to be part of #teamUBS and make an impact?

**Contact Details**
- UBS Business Solutions AG
- UBS Recruiting

**Disclaimer / Policy Statements**
- UBS is an Equal Opportunity Employer. We respect and seek to empower each individual and support the diverse cultures, perspectives, skills and experiences within our workforce.