Junior Technical Consultant

**Junior Technical Consultant -Medium Voltage Drives (80-100%)**:
**At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of your ABB story.**:
**This position reports to**:
Engineering Manager - Head of CoE Customer Support

**Your role and responsibilities**:
In this role, you will support supply planning and resource management within the MOSD Operations Switzerland team. You will assist in planning activities aimed at improving on-time delivery for customers and reducing lead times, while closely following inventory and supply guidelines. Your contributions will help ensure smooth operations and contribute to meeting customer expectations through effective support in resource and supply planning. You will be mainly accountable for: - Contributing to the continuous quality improvement of our products while ensuring benchmarking customer experience onsite and offsite. - Collaborating with cross-functional teams to drive excellence in servicing our products during commissioning and troubleshooting from remote. - Providing technical guidance for the resolution of product issues happening during the installation/commissioning of the drives and throughout their entire lifetime as well as providing technical training to ABB's global service network (abroad and locally). - Ensuring know-how transfer between drives factory and global service network. - Willing to participate in 24/7 expert support as well as to travel globally (up to 60%).

**Qualifications for the role**:

- You hold a degree in Engineering (MSc/BSc or equivalent), providing a strong technical base for this role.
- You are highly interested in working with tools and methodologies relevant to the Medium Voltage Drives and commissioning market.
- You have 1+ years of work experience in a related field.
- You are passionate about roles that require creative problem-solving, quality improvement, and a commitment to delivering a positive customer experience.
- You are at ease communicating in English, and additional language skills are an advantage.
- You are motivated to learn and innovate within a structured yet dynamic environment, with flexibility to adapt to diverse approaches for enhanced service solutions.

**More about us**: