Pc Hardware Technician

Vor 2 Tagen

Lausanne, Schweiz Field Service Techs Vollzeit

**About Our Field Service Platform (FST)**

We are a **leading field service platform** designed to simplify IT service management across Europe. With a team of **experienced professionals in IT and field service management**, we have built a seamless platform that connects businesses with skilled **local field service technicians** for on-site support.

Leveraging **AI and automation**, our platform matches businesses with the most suitable technicians for **one-time jobs or large-scale projects**. Our goal is to **streamline the hiring process**, save time, and provide efficient, high-quality IT field services.

With a commitment to **innovation and automation**, we offer a **fully integrated service management solution**, making IT support **faster, more reliable, and accessible** for businesses of all sizes.

**Key Responsibilities**

As a Hardware Technician, you will be responsible for diagnosing, repairing, and maintaining laptops used by our customers. You will manage the repair process end-to-end — from picking up the parts from warehouse to travelling to customer's office and replacing the part. This role requires hands-on technical expertise, with previous experience in building or replacing any computer hardware.

**PC Hardware Technician**
- **Replacing desktops and laptops parts**.
- Diagnose hardware issues and perform repairs
- Replace or upgrade faulty components as needed
- Troubleshoot and resolve software-related issues on devices
- Provide detailed records of repairs, parts orders, and maintenance activities
- Coordinate with our IT staff for issue escalation and resolution
- Provide in-person part replacement to our customers in various locations
- Assist with initial setup, imaging, and configuration of new devices

**Qualifications & Skills**

**Technical Expertise**
- **At least 6 months** of experience in replacing PC hardware part replacement
- Proven hands-on experience in hardware repair
- Strong knowledge of computer hardware components and laptop internals
- Proficiency in diagnosing and troubleshooting both hardware and software issues
- Detail-oriented with the ability to keep accurate repair and inventory records.

**Problem-Solving & Communication**
- Strong analytical skills with the ability to **diagnose and resolve technical issues efficiently**.
- Average communication skills in **French**(spoken) is a must.

**Why Join Us?**

Work with a **leading field service platform**, specializing in IT service management.
Gain exposure to **diverse IT environments and on-site technical challenges**.
Competitive **salary & benefits package**.
Opportunities for **career growth, certifications, and professional development**.
Be part of an **innovative, AI-driven platform that is transforming the IT service industry**.
Work in a **dynamic and collaborative** international environment.

Pay: CHF30.00 - CHF40.00 per hour

Work Location: On the road

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