Position: Key Account Manager

**Key Responsibilities**:
1. **Account Management**: Serve as the primary contact for assigned accounts, ensuring their needs are addressed promptly and accurately.

2. **Prioritization & Coordination**: Assess and prioritize account needs, manage requests, and collaborate with internal teams to ensure timely execution.

4. **Supply Chain **Expertise: Leverage supply chain knowledge to ensure timely and accurate order fulfillment while addressing supply-related challenges.

5. **Team Collaboration**: Work closely with Business Development Directors and internal teams to align strategies with business objectives and maintain operational excellence.

6. **Client Communication**: Maintain strong relationships through regular contact with accounts, addressing issues proactively and ensuring client satisfaction.

7. **Reporting & Analysis**: Generate and present reports on account performance, identifying trends, key metrics, and areas for improvement.

8. **Problem-Solving**: Resolve account-related challenges using your expertise in pharmaceutical supply chains to implement effective solutions.

9. **Market Support**: Assist in mapping and identifying stakeholders in key markets such as Kenya and follow up on obtaining price information from manufacturers.

**Requirements**:

- 3-5 years in key account management, preferably within the pharmaceutical industry, with Strong understanding of pharmaceutical supply chain processes and workflows.
- Familiarity with pharmaceutical regulations and supply chain processes in East Africa, particularly Kenya.
- Exceptional organizational and multitasking abilities.
- Effective communication and interpersonal skills.
- Experience with CRM software and other supply chain management tools.
- Advanced use of MS Excel including expertise in complex formulas, data analysis, PivotTables, automation with VBA, and dynamic dashboards.
- Ability to analyze data, generate insights, and recommend strategic actions.
- Proactive, detail-oriented, and solutions-driven.
- Proven ability to work collaboratively in a team-oriented environment.
- Comfortable handling back-office support tasks alongside core responsibilities.

**Preferred Qualifications**:

- Education: Bachelor’s degree in Business, Supply Chain Management, or a related field. Advanced degrees or certifications in pharmaceutical management or supply chain are a plus.

**Salary: $30,000-$35,000 per annum**

**About Axmed**

**Our Vision**

We believe in a world where everyone, regardless of their country’s wealth or frontiers, enjoys access to medicines and healthcare when they need it.

**Our Mission**

We work tirelessly to remove access barriers faced by patients and caregivers across Low and Middle-Income Countries (LMICs) when seeking quality medicines and quality healthcare.

**Who We Are: Bridging Continents, Bringing Health**

Imagine a world where critical medicines are within reach, affordable, and synonymous with quality, no matter where you are. That is the world we're building with our unique, demand-aggregation model that unites healthcare providers across LMICs. At the heart of our identity is a single, resolute commitment: to build a future where geography and income never stand between any individual and life-saving medicines. Our platform isn't merely a space for transactions, we unlock affordable access to medicines by aggregating demand across healthcare providers. We also help manufacturers build a sustainable and reliable global access strategy.

Our business focuses on low
- and middle-income countries and strengthens the purchasing power of these markets to ensure the supply of cost-effective, high-quality medicines. We partner exclusively with authorized, high-quality pharmaceutical companies and certified caregivers to accelerate sustainable access to medicines.

**Our Values**
- **Passionate impactors.** We are driven by our passion to make a difference, to create a positive impact on healthcare. Our passion is reflected in all aspects of our business: from why we exist to how we operate and invest.
- **Patient rooted.** We are on a relentless pursuit for equity for all patients around the world. Every decision we take is focused on making it easier for patients to access the care and medicines they need.