Coordinator Logistics Outbound

Company Description**
Born in the North**

Canada Goose was born in the Arctic, where the difference between life and death, quite literally, hangs by a thread. It’s the only place where we can fully understand the what the meaning of “cold” really is, and it’s why we do what we do. But it’s not for everyone. Some call the Arctic landscape relentless. Dark, dangerous and uninviting. We call it home. It’s also home to the people of the North - the foremost experts in cold. Just as the Italians know knits and the British know wool, northern communities know parkas. Like us, they embrace living off the land and have a strong and meaningful respect for nature. We honour them, never losing sight of the wisdom we can learn from their patience, resilience and deep connection to all that surrounds them.
**Our Purpose - We inspire and enable all people to engage with the outside world.**

At Canada Goose, nature is our North Star. We aren’t simply linked to nature - we’re guided and inspired by it. Our connection to the environment compels us to design functionally superior products so people can immerse themselves in the outside world. Our first parkas were made for northerners, those living in the coldest places on Earth. Today, our products continue to be designed for the extreme outdoors, but they’ve also been adapted for all aspects of modern life - past the four walls that shelter us and beyond our everyday experiences. Whether you’re crossing the rugged terrain of Antarctica or commuting in rush-hour during a downpour, we endure any extreme, observe every detail, and take the long view to make clothing that enables everyone to live out there, wherever “out there” is for them.
**Our Core Belief - Greatness Is Out There**

Canada Goose is more than a company that makes best-in-class outerwear. We’re a community that’s propelled forward by one core belief: greatness. Greatness has driven us to where we are today, and it’s always been at the heart of Canada Goose. It’s a journey, not a destination. Whether that means honouring traditional methods of craftsmanship, supporting explorers around the globe, or enabling people to discover more about the world, we’re moving towards something bigger than ourselves. Greatness is about making possibilities limitless, and creating your own definition of what it means to you here at Canada Goose.

Job Description**
Key Responsibilities**:

- Be the main point of contact between sales operations and the warehouses in the UK and NL
- Work with the Teamlead Logistics Outbound to ensure that warehouses execute orders in accordance with SLA (service level agreement) and monitor if deliveries are done in accordance with requirements. Take actions in case of deviations.
- Execute booking of deliveries to Wholesale Partners
- Work on customers inquiries for all logistics related questions such as deviations, damages and other problems with deliveries. Update the error log and provide updates, close cases when needed and provide feedback to finance, sales and sales operations
- Ensure SOX compliance in processes and documentation
- Back up of other Outbound team members
- Create a service mentality based on logistics and export expertise and thrive for operational excellence.

**Experience, Education**
- 3-5 years’ experience in Logistics
- Wholesale, Retail or ecommerce experience is a plus
- Language: English and any other European language

**Profile**
- Excellent communication skills
- Proactivity and flexibility
- Team player - ability to work and grow in a diverse and multi-cultural team
- Open & honest
- Able to keep up with heavy workload during peak season
- Doer: ability to make things happen fast
- Knowledge of MS Office (Word, Excel, Outlook)
- Knowledge of ERP systems and WMS systems including troubleshooting is a plus
- Ability to communicate with others in an effective and concise manner.
- Possess strong analytical troubleshooting and problem resolution skills
- Good time management skills and the ability to prioritize projects, and process multiple tasks as required
- Consistently exhibits Canada Goose’s Values, taking pride in being innovative, respectful, passionate, accountable, and entrepreneurial while exhibiting personal commitment

**Working Conditions**:

- Hybrid model of open office space and working from home.