Head of Quality

Step into our world of creativity and joy

Head of Quality (M/F/d)
- Join us and celebrate the beauty of human experience. Create for happier, healthier lives, with love for nature. Together, with kindness, humility, and a spirit of adventure, we deliver food innovations, craft inspired fragrances and develop beauty and wellbeing solutions. There’s much to learn from our 79 production sites worldwide, known for their best-in-class processes and procedures. There’s many to learn from, with high-performing leaders and caring colleagues to explore ideas and ambitions with. Every day, your energy, your personality, and your determination will shape our future, making a positive difference on billions of people. Every essence of you enriches our world. We are Givaudan. Human by nature.
- As Head of Quality, you will be responsible for planning, organising and overseeing the implementation of local quality programmes. Providing leadership to a team of experts, you will guide our daily quality control and assurance activities, ensuring we meet our commitment to excellence. In this exciting role you will work in a dynamic environment and will work as a part of the engaged Site Leadership team.
- You will be based in our manufacturing site in Dübendorf and report directly to the Head of Operations Zürich.

**In this exciting role you will**:
**People Management**:

- Lead the Quality Systems and Quality Control team (approximately 22 employees)
- Promote a culture of excellence and continuous improvement
- Manage personal and team performance, provide coaching and develop local talents in collaboration with Operations Management and Human Resources
- Responsible for the hiring of department staff

**Quality Management System (QMS) Compliance**:

- Ensure adherence to Global QM requirements and maintain accreditation standards (FSSC 22'000, Halal/Kosher, Good Manufacturing Practice)
- Monitor compliance status and lead the implementation of quality-related processes
- Facilitate Management Review meetings to assess site QMS performance
- Maintain internal audit schedules and coordinate external quality audits
- Lead vendor audits and improve vendor performance
- Lead customer audits

**Quality Control and Non-Conformance management**:

- Ensure the QC function is adequately resourced and trained
- Maintain the integrity of QC test results and ensure technical support for material quality issues
- Oversee processes for managing non-conformances, including customer complaints and product recall
- Coordinate responses to client-related quality inquiries and evaluations
- Responsible for final batch release of raw materials and finished products

**Your professional profile includes**:

- University degree in Chemistry, Analytical or Food Science, Process Engineering or a related discipline
- Fluent in German, business fluent in English
- Technical skills and understanding of process development, auditing, risk assessments (HACCP, FMEA, Hygienic Engineering Standards)
- Knowledge of laboratory operations, production methods, and quality control systems
- Familiarity with product safety principles, global standards, and regulations
- Understanding of sensory principles and data analysis of sensory results
- Expert in leadership and used to work in a fast pace environment
- Track record in continuous improvement and problem solving

**What we offer in Dübendorf**:

- Excellent opportunities for progressive learning and development
- 40 hour working week, flexible working hours
- Additional paid days off
- Favorable pension fund contributions
- Subsidized meals in the Staff restaurant
- Sport and leisure club (amenities/showers on site)
- Discounts at the company shop
- Subsidized: REKA vouchers and SBB half fare travelcard
- Worldwide private accident coverage and free choice of hospital
- Additional family/education allowance
- #LI-Onsite

At Givaudan, you contribute to delightful taste and scent experiences that touch people’s lives.
You work within an inspiring teamwork culture - where you can thrive, collaborate and learn from other talented and passionate people across disciplines, regions and divisions.
Every essence of you enriches our world.
We also have a safe working environment, progressive working conditions and are certified as an equal pay employer.

**Remote working**:On-site