Associate Director, Strategic Operations Business

Reporting to the SVP, R&D Strategic Operations, this role is responsible for working with the Strategic Operations Leadership Team to manage the integrated organization, including:

- strategy and objective planning & execution
- delivery of key Strategic Operations initiatives and participation in R&D-wide initiative
- oversight of cross-functional operational processes
- communication and continuous learning and additional efforts to enhance the interconnectivity of our integrated and global R&D business (One CSL R&D).

**Role and Responsibilities**

**Department Strategy and Objectives**
- Support SVP and StratOps LT in developing and implementing an integrated strategy for the Strategic Operations organization across its diverse functions
- Collaborate with StratOps LT to support functional strategies in alignment with department and R&D strategy
- Engage cross-R&D stakeholder to assess needs and value assessment of shared services provided by Strategic Operations
- Facilitate department goal setting and track deliverables
- Liaise with senior leadership across R&D to collaborate and coordinate strategic efforts and interdependencies in order to successfully implement the strategic roadmap

**Management of Strategic Operations Key Initiatives**
- Serve as PMO lead for ongoing and emerging functional integrations, ensuring completion and success of integration through the “last mile”
- Collaborate with relevant leaders to actively manage change initiatives and monitor employee engagement
- Perform formal and informal “health checks” until full “business as usual” state has been achieved
- Develop and oversee an approach to govern and manage key non-project initiatives
- Scope what is an initiative and what will/will not be in scope (e.g. function-specific work)
- Inventory and monitor key initiatives and collaborate with Strategic Operations leadership to assess value, prioritize, identify representatives, resource & budget impact, timing, deliverables, etc.
- Serve as hub for requests to involve Strategic Operations team members on initiatives and ensure needs and constraints are communicated regarding those initiated outside the department
- Serve as PMO lead for complex and cross-organizational priority initiatives and improvement programs
- In collaboration with SVP, identify, evaluate and lead continual improvement across the organization to enhance organizational effectiveness and in alignment with overall R&D strategies

**Cross-functional operational processes**
- Implement best practice business initiatives to enhance execution and streamline business operations processes
- Lead or support continuous integration and improvement efforts to enhance organizational effectiveness
- Collaborate on tools and planning process across StratOps as needed, to help ensure effective and data-driven decision-making
- Support design and development of team building, training, and other team-wide initiatives that improve processes, quality, and relationships.

**Communication and Continuous Learning**
- Develop and/or lead culture initiatives to ensure connectivity across StratOps and alignment with One R&D
- Promote a learning organization through managing After Action Review capabilities for StratOps and coordinating requests, facilitator training and resourcing across R&D
- Coordinate communication across Strategic Operations to promote awareness, knowledge-sharing, consistency, and learning.
- In collaboration with Integrated Business Operations and Corporate Communication, develop a communication strategy within and about Strategic Operations that supports the connected vision and each functions needs to nurture a culture of openness, transparency and continuous learning
- Provide leadership support with streamlining internal communications pathways
- Maintain content on relevant internal platforms and external websites as appropriate

**Additional responsibilities**
- As needed, act on decisions made by the StratOps LT where there is no clear business owner
- Support cross-R&D initiatives, integrations or other business imperatives upon request

**Educational Background and experiences**
- Bachelor’s degree or equivalent in Science, Finance, Business, or a relevant field.
- An advanced degree Master of Business Administration (MBA) or equivalent an advantage
- 8+ years’ experience working in a R&D leadership role in areas such as Strategy, Business Management, and Project Management within pharma or biotech environment is required.
- Proven leadership experience and success with building & developing matrix global teams
- Ability to lead interactions with multiple stakeholder groups and interfaces -for example with Therapeutic Area leaders, R&D functions and Finance, across the enterprise
- Manage a shared service within or across multiple departments for a global R&D business, ideally in corporate or strategic planning
- Experience as an integrator across multiple organizations, geographie