Claims Assistant

This is your opportunity to join AXIS Capital - a trusted global provider of specialty lines insurance and reinsurance. We stand apart for our outstanding client service, intelligent risk taking and superior risk adjusted returns for our shareholders. We also proudly maintain an entrepreneurial, disciplined and ethical corporate culture. As a member of AXIS, you join a team that is among the best in the industry.

At AXIS, we believe that we are only as strong as our people. We strive to create an inclusive and welcoming culture where employees of all backgrounds and from all walks of life feel comfortable and empowered to be themselves. This means that we bring our whole selves to work.

Reinsurance Claims Assistant

How does this role contribute to our collective success?

Working in a globalized, customer focused, professional, reinsurance claims organization, you will support the Reinsurance Claims department goals of managing, maintaining, and retaining a department of the highest quality claim professionals who provide best in class internal and external client servicing through efficient and effective claims handling and quality customer service.

What will you do in this role?

Support the Reinsurance Claims Department by reviewing and identifying content of incoming mail, determining what actions are needed, e.g Initial notice, closing, update or reserves, etc. as directed or within authority provided and guidance of the supervising Lead. Will require attention to detail and ability to learn systems promptly. Responsible for assisting the claims team with inputting information in the SICS claims platform & RDT file management systems.- Reviewing, organizing and categorizing mail/updates on reinsurance claims by content- Timely processing of assigned Tasks in portfolio while demonstrating ownership and sound decision making- Identify new claims related to key topics or severity and report to Team Lead- Communicate with claim handlers and craft processing solutions- Participating in regular team meetings to keep abreast of developing trends impacting the claims team and or AXIS Re

You may also be required to take on additional duties, responsibilities and activities appropriate to the nature of this role.

About You:
We encourage you to bring your own experience and expertise to the table, so while there are some qualifications and experiences, we need you to have, we are open to discussing how your individual knowledge might lend itself to fulfilling this role and help us achieve our goals.

What you need to have:
- Prefer University Graduate or equivalent professional experience- Strong written and verbal communication skills- Strong math or data analytics skills- Ability to manage and prioritize a high volume of tasks efficiently- Willingness to learn new systems and processes in a fast-paced environment.- Ability to collaborate with team members to ensure timely and efficient processing of claims.- Evidence based problem solving mindset

What we prefer you to have:
- Digitally savvy, proficient in Microsoft Office Suite including Excel, Word, and SharePoint.- Ability to navigate Reinsurance bespoke claims management software.- Experience with using SharePoint or other cloud based- Ability to stay organized with strong time management skills- Flexibility to work within team and support multiple concurrent projects- Effectively communicate progress through status updates- Ability to work independently and as part of a team.- Ability to handle confidential information with discretion.

Role Factors:
In this role, you will typically be required to:
Be in the office 3 days per week

What we offer:
You will be eligible for a comprehensive and competitive benefits package which includes medical plans for you and your family, health and wellness programs, retirement plans, tuition reimbursement, paid annual leave, and much more.