Bartender/barista (M/w/d)

**Mandarin Oriental Palace Luzern is looking for a Bartender / Barista to join our F&B team.**

Are you a master of craft? Do you thrive in a team that succeeds together, demonstrating integrity and respect while acting responsibly? Do you embrace a growth mindset? We invite you to become a fan of the exceptional.

Mandarin Oriental is the award-winning owner and operator of some of the most luxurious hotels, resorts and residences located in prime destinations around the world, with a strong development pipeline. Increasingly recognised for creating some of the world’s most sought-after properties, the Group provides legendary service inspired by Asian heritage whilst representing the very cutting-edge of luxury experiences.

Mandarin Oriental Palace, Luzern is an iconic Belle Époque landmark, offering a premier luxury experience. The hotel comprises 136 rooms and suites, four restaurants, one bar together with a variety of meeting facilities, a Spa and a fitness room.

**About the job**

Based at the Mandarin Oriental Palace, Luzern, within the F&B department, the Bartender / Barista is responsible for ensuring smooth operations behind the bar, giving guest recommendations and supporting the F&B team with preparing hot and cold beverages. The Bartender / Barista reports to the Restaurant Manager.

As Bartender / Barista, **you will be responsible for the following duties**:

- Have a good understanding of the outlet’s concept, the food and beverage offerings and be able to verbally explain those to the guests
- Knowledge of mixing and matching ingredients to offer an outstanding selection of creative cocktails, non-alcoholic drinks, coffee, tea, spirits, beers and wines and be able to garnish all drinks as per the given standards and explain their characteristics.
- Operate coffee machines, grinders, and other equipment efficiently
- Craft a variety of coffee and espresso drinks, including lattes, cappuccinos, and specialty beverages
- Follow recipes and presentation standards for all beverages
- Keep the coffee and bar area clean, organized, and well-stocked
- Set up daily bar counter and bar area to ensure that mise en place and any other required ingredients and equipment are prepared to work as efficient as possible.
- Perform daily cleaning tasks and ensure all equipment is properly maintained
- Assure that all beverages, such as wines or juices are fresh and in good order to be served

As Bartender / Barista**, we expect from you**:

- Completed vocational training in the upscale hotel or catering industry, ideally 2-3 years of professional experience in a similar position
- Expressiveness, open-mindedness and team spirit
- Written and verbal communication skills - guests will come to you with both complaints and positive feedback
- High quality awareness and a sense for trends
- Good IT skills, knowledge of the Infrasys cash register system and the SevenRooms booking system would be an advantage
- Excellent manners and well-groomed appearance, as well as a positive charisma
- Resilience and flexibility - your position will include night, weekend and holiday shifts
- Very good knowledge of German and English. Additional foreign language skills are an advantage

**Our commitment to you**:

- Learning & Development. Your success is our success. We craft unique learning and development programmes for various stages in your career so that you grow, continuously.
- MOstay. When you work as hard as our colleagues do, it’s important to take time off. As a member of the #MOfamily, you can stay with us wherever you go in the world. The MOstay programme offers complimentary nights and additionally attractive rates on rooms for you and your loved ones.
- Heath & Colleague Wellness. Finding the right work-life balance is important. Your wellbeing matters to us. A variety of health benefits and wellness programmes are offered to all our colleagues, globally.
- Swiss Deluxe Hotels. As a member of the Swiss Deluxe Hotels you and your loved ones get to enjoy stays at many prestigious properties all across Switzerland. From vibrant city hotels to grand hotels deeply rooted in their surroundings, the perfect get-away is only a reservation away.
- And much more

**Mandarin Oriental Palace, Luzern sucht eine:n Bartender / Barista, um unser F&B Team zu verstärken.**

Sind Sie ein:e Meister:in Ihres Handwerks? Fühlen Sie sich wohl in einem Team, das gemeinsam erfolgreich ist, das Integrität und Respekt zeigt und gleichzeitig verantwortungsvoll handelt? Haben Sie eine ambitionierte, erfolgsorientierte Arbeitsweise? Wir laden Sie ein, Fan of the Expectional zu werden.

Mandarin Oriental ist der preisgekrönte Besitzer und Betreiber einiger der luxuriösesten Hotels, Resorts und Residenzen an den außergewöhnlichsten und schönsten Reisezielen der Welt. Die Hotelgruppe ist dafür bekannt, einige der begehrtesten Destinationen der Welt zu schaffen. Mandarin Oriental bietet legendären Service inspiriert von unseren asiatischen Wu