Customer Success Manager 80%
Vor 3 Tagen
We empower publishers and advertisers to take control of their first-party assets to drive business results. Our real-time data management, data clean room, and CTV solutions converge to help customers engage their audiences with more meaningful and personalized content and advertising. We support publishers in monetizing their inventory and optimize advertisers’ marketing performance through data. So far, we’ve enhanced the marketing performance of companies around the world including Axel Springer, BI Garage, Le Figaro, South China Morning Post, and Tegna. **_About the role_** - As a Customer Success Manager, you are a vital member of our Customer Success Team. Together with our Customer Success Engineers, you are responsible for the account management experience of our customers with relevance to working at the intersection of technology and business. - You take full ownership of high-impact customer projects by conducting technical integration workshops, etc. - You are responsible for managing multiple enterprise customers through the onboarding process, ongoing management, upselling and rollouts of additional features. - You contribute to the business as a whole by partnering up with our Product and Engineering team on customers’ priorities and requirements. - You work directly with the VP of Customer Success on maximizing our customers’ satisfaction and together with the Sales team on maximizing customers’ revenues. **_About you_** - You stand out with your hands-on experience (2+ years) in account or product management, business development or similar roles in an Adtech/Martech company. - You are an excellent communicator and very strong in building customer relationships. - You have an entrepreneurial, solution-oriented and pragmatic mindset. - You are willing to travel to our customer locations. - You communicate fluently in Business English. Any other language, especially German or French, is an asset. **_What’s in it for you?_** - At 1plusX, we highly value teamwork and we are honest, open, warm and direct with each other. - We actively foster diversity and inclusion. Being a part of our growing team means that you will be supported and challenged because we all contribute together to our success. - We promise that working with us is fun **_Some of our benefits: _** - Equal pay framework to ensure equal pay and equal opportunity - Individual learning & development time and budget - Flexible schedule of office work and at-home work and 4 weeks of "Digital nomad" time **Interested in the role but you don’t meet 100% of the requirements? We’d love to hear from you We encourage you to apply; we’d be excited to see if your unique skill set and experience could be a match.** We are an equal opportunity employer. We base our recruitment decisions on qualifications, skills, knowledge, experience and essential business requirements regardless of race, religion, color, gender identity, age, disability status or sexual orientation. *_ Notice for Recruitment Agencies_*
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Customer Success Manager
vor 2 Wochen
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Customer Success Manager
vor 2 Wochen
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Customer Success Manager
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vor 1 Woche
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vor 1 Woche
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vor 1 Woche
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