Roster - Human Resources Assistant (Staff Administration)

INTERNATIONAL TELECOMMUNICATION UNION
- ITU is the leading United Nations agency for information and communication technologies, with the mission to connect the world. To achieve this, ITU manages the radio-frequency spectrum and satellite orbits at the international level, works to improve communication infrastructure in the developing world, and establishes global standards that foster seamless interconnection of a vast range of communication systems._

**Roster - Human Resources Assistant (Staff Administration)**

**Vacancy notice no**: 1567
**Sector**: SG
**Department**: HRMD
**Country of contract**: Switzerland
**Duty station**: Geneva

**Position number**:
**Grade**: G6
**Type of contract**: Short-term
**Duration of contract**: 3 to 6 months (minimum)
**Recruitment open to**:External
**Application deadline (Midnight Geneva Time)**: 10 March 2025

ORGANIZATIONAL UNIT

The General Secretariat directs all the administrative and financial aspects of the Union's activities, including the implementation of the provisions of the administrative regulations on operational questions, the dissemination of information on telecommunication matters for operational and other purposes, the provision of legal advice to the Bureaux of the Union and the departments of the General Secretariat, logistic support to the Union's activities including conferences, the coordination of the work of the Union with other international organizations, the dissemination of information to the Member States and Sector Members, press, corporate and individual users of telecommunications and the general public. The General Secretariat is also responsible for the organization of world telecommunication exhibitions and forums.

Within the General Secretariat, the Human Resources Management Department (HRMD) advises the Secretary General on human resources management. It manages ITU's resources ensuring consistency with ITU strategies, policies, regulations and rules as well as UN Common System policies. It efficiently manages the human capital of the Union; creates a stimulating and supportive work environment and encourages organizational creativity and performance measurement based on results.

**DUTIES AND RESPONSIBILITIES**:
The post is under the direct supervision of the Head of Staff Administration Service in the Human Resources Management Department.

The Human Resources Assistant undertakes high level and specialized HR support activities in the management of the delivery of entitlements and conditions of service to fixed and/or short-term staff in HQ and Fields Offices and/or in the provision of administrative service for SSA contract. The HR Assistant provides quality HR service in accordance with Staff Regulations and Rules.

2. Initiate a range of administrative actions including appointments, extensions, transfers, etc.; processes requests and ensure the accurate and timely processing of all administrative actions related to fixed and/or short-term staff and consultant in accordance with Staff Regulations and Rules, HR Policies and procedures, this includes but not limited to: determining entitlements, carrying out analysis, preparing instructions for payment, liaising with Swiss Mission for Carte de Legitimations, monitoring follow up and preparing administrative correspondence
3. Ensure that staff are informed in a timely manner of any changes in their administrative status.
4. Handle non-routine and complex cases, undertaking where necessary research and analysis of entitlements and employment conditions and draft associated correspondence for the Chief of Department or supervisor signature;
5. Provide briefing and debriefing to staff members including answering queries on entitlements and Staff Regulations and Rules, HR policies and procedures; advise on rights and obligations and on choices available with respect to benefits, allowances and entitlements; provide information on separation procedures and formalities.
6. Review, maintain and update confidential personnel information, records and files ensure completeness and accuracy of records both in SAP and staff files.
7. Propose updates and participate in the improvement of HR policies and procedures.
8. Monitor and ensure that administrative actions are implemented or adapted on the introduction of new procedures in the areas of Human Resources Development or Staff Administration; propose methods for tracking and dealing with cases; maintain appropriate checklists.
9. Keep up to date on Staff Regulations and Rules, HR policies and procedures.
10.Perform other related duties as assigned.

**CORE COMPETENCIES**:
**FUNCTIONAL COMPETENCIES**:

- Analysis, Judgement and Decision Making
- Client and Service Orientation
- Networking and Building Partnerships
- Planning and Organising

**TECHNICAL COMPETENCIES**:

- Computer literacy and the ability to effectively use standard office software tools as well as a good knowledge of, and skill in using SAP.
- Extensive knowledge of