Coordinator, Reception and Hospitality

Vor 5 Tagen

Geneve, Schweiz World Economic Forum LLC Vollzeit

COORDINATOR, RECEPTION AND HOSPITALITY

The World Economic Forum, committed to improving the state of the world, is the international organization for public-private cooperation.

The Forum engages the foremost political, business and other leaders of society to shape global, regional and industry agendas.

Why we are recruiting

The Hospitality Team coordinates all World Economic Forum events at its headquarters and around Geneva. The team is also responsible for maintaining a high standard of services (catering, hotel booking, reception etc.) provided to Forum staff, collaborators and visitors.

The Hospitality Specialist will provide support on daily tasks and projects, working with a strong team spirit to deliver events and maintain the high standard of services at our headquarters.

Reporting Lines & Interactions

Reporting to Head of Hospitality

Interaction with internal staff, external participants, and suppliers

Breakdown of main responsibilities

Reception responsibilities 42%- Provide excellent customer service minded attitude at the Reception desk- Enforce security policies and procedures- Key person for staff regarding local onsite information- Mail and newspaper distribution- Provide support to the incoming calls of the Forum main landline- Support other teams if need be (periodic and on-going work assignments)- In charge of reception function on events taking place at the Cologny premises

Hospitality responsibilities 58%- Provide support to staff in small meeting room booking arrangements- Coordinate small events- Provide support to Hospitality Services Team during major events- Provide support to staff events coordination: offsite, jubilee, team retreat- In charge of the daily staff shuttle services- In charge of the overall locker system- Provide support to Hospitality Services Team for administrative work- Ensure discretion and responsiveness at all time- Provide high level of service- Collaborate with relevant teams to ensure timely delivery- Being responsible for communication- Shows respect towards colleagues and seeks constructive feedback- Takes full responsibility for his/her own actions- Recognizes and values the contribution of others

Preferred Requirements and Experience- Degree in hotel management, hospitality, travel/tourism- High level of adaptability in a continually evolving international environment- 3 -5 years’ experience in a hotel or family office, or event industry or as an independent- Fluent in English, French oral understanding, other language is a plus- Fast thinker, organized, flexible, analytic and practical- Positive attitude and open-minded nature- Honest and humble- Team player- Service oriented, with strong attention to details; discrete and rigorous

Why work at the Forum:
The Forum believes that progress happens by bringing together people from all walks of life who have the drive and the influence to improve the state of the world by building awareness and cooperation, shaping mindsets and agendas, and driving collective action. Join us and become a driver for positive change

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