Customer Service

vor 4 Stunden


Mendrisio, Schweiz LWP Ledermann, Wieting & Partners Vollzeit

Per nostro cliente, siamo stati incaricati di selezionare la seguente figura professionale:
**Customer Service - Back Office( TEMPORANEO 100%)**

**Requisiti**:

- Ottima conoscenza della lingua Inglese
- Conoscenza di SAP per medesimo ambito
- Esperienza maturata nel medesimo ruolo di almeno 2/3 anni
- Buon utilizzo di Office

**Mansioni**:

- Corrispondenza in E/I
- Gestione chiamate
- Inserimento ordini
- Consulenza telefonica in merito al prodotto
- Conferme ordine - prezzi
- Gestione ordini tracciabilità fino alla consegna
- Gestione fatturazione
- Gestione reclami
- Rispetto degli standard qualitativi
- Preparazione documentazione di consegna
- Amministrazione documentazione di back office

**Soft Skills**:

- Propensione alla qualità del servizio
- Discrezionalità
- Empatia
- Flessibilità
- Capacità al lavoro in autonomia e in Team
- Propensione al contatto umano

Verranno considerati solo i profili corrispondenti alla ricerca e le specifiche indicate.

Contratto di lavoro: 100%, Tempo determinato

Orario:

- Turno di 8 ore

Sede di lavoro: Di persona



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