Safety and Incident Response Trainee
Vor 2 Tagen
SAFETY AND INCIDENT RESPONSE INTERNJob type: Full-time, TemporaryJob overview: The Safety and Incident Response team is looking for individuals who exhibit strong empathy, a positive attitude, and the ability to remain calm under pressure in a fast-paced working environment. These individuals will use their customer service and strong communication skills to aid in streamlining communication and operational incident response case management. This is a six-month internship starting February 1st 2026.An intern in this position will work closely with the Safety and Incident Response team to help communicate with Tour Directors when operational incidents occur on tour. Your main role will be to assist with case management to support the Operation team’s needs for the different tour products EF produces for American and Canadian travelers. You will get firsthand exposure to the Safety-First Program for EF’s tours products and a holistic view of how the business operates. Key responsibilities:Answer all calls that come into the Operations Emergency line, open operational cases and assign them to the correct specialist by productLiaise with teammates across departments to ensure consistency of cases and case management proceduresProvide on-tour support and assist with the operational tasks required to produce a tourCollaborate with internal stakeholders, such as Procurement, Invoicing, and the Tour Director Department to provide a beautiful customer experienceAssist the Safety and Incident Response team with administrative tasks as neededSkills & Experience:Complete fluency in English, confident and clear communication. Additional languages are a plus.Excellent communication and organizational skillsGreat attention to detailStrong service mindset and listening skillsGreat team playerPositive attitude and empathy for othersGood judgement – ability to recognize when an issue should be escalatedCalm under pressureMust hold a Swiss passport or have the legal right to live and work in SwitzerlandWhy you will love working with us People at EF make things happen. We encourage you to take full ownership of your work, regardless of your level or experience. EF team members often say we operate like the world’s largest startup because this boundless entrepreneurial spirit is built into our organization’s DNA.
-
Safety and Incident Response Trainee
Vor 5 Tagen
Zürich, Schweiz EF Education First VollzeitSAFETY AND INCIDENT RESPONSE INTERN- Job type: Full-time, Temporary- Job overview: - The Safety and Incident Response team is looking for individuals who exhibit strong empathy, a positive attitude, and the ability to remain calm under pressure in a fast-paced working environment. These individuals will use their customer service and strong communication...
-
Safety and Incident Response Trainee
Vor 3 Tagen
Zürich, Zürich, Schweiz EF Education First Vollzeit CHF 40'000 - CHF 60'000 pro JahrSAFETY AND INCIDENT RESPONSE INTERNJob type: Full-time, TemporaryJob overview:The Safety and Incident Response team is looking for individuals who exhibit strong empathy, a positive attitude, and the ability to remain calm under pressure in a fast-paced working environment. These individuals will use their customer service and strong communication skills to...
-
Safety an Incident Response Trainee
Vor 3 Tagen
Zürich, Zürich, Schweiz EF Education First Vollzeit CHF 28'000 - CHF 42'000 pro JahrSAFETY AND INCIDENT RESPONSE INTERNJob type: Full-time, TemporaryJob overview:The Safety and Incident Response team is looking for individuals who exhibit strong empathy, a positive attitude, and the ability to remain calm under pressure in a fast-paced working environment. These individuals will use their customer service and strong communication skills to...
-
(Senior) Digital Forensics
Vor 4 Tagen
Zürich, Schweiz Oneconsult AG VollzeitDu fühlst dich in sicherheits-sensitiven IT-Umgebungen zu Hause? Für Incident Response Einsätze bei Kunden sowie zur massgebenden Unterstützung unserer internen IT-Projekte suchen wir einen erfahrenen, leidenschaftlichen und umsetzungsstarken Senior Digital Forensics & Incident Response Specialist. Zu deinen abwechslungsreichen Tätigkeitsbereich...
-
Zürich, Schweiz Fédération Internationale de Football Association VollzeitManager, Safety and Emergency Preparedness, FIFA World Cup 2026 Department: Safety & Security Employment Type: Fixed Term - Full Time Location: Remote Reporting To: Ed Klima Description The Manager, Safety and Emergency Preparedness will report to the Director, Safety and Emergency Preparedness. The Manager will work closely with the Regional Safety and...
-
Is Threat Situation Manager for Detect and Response
vor 2 Wochen
Zürich, Schweiz ABB Vollzeit**IS Threat Situation Manager for Detect and Response**: **At ABB, we are dedicated to addressing global challenges. Our core values: care, courage, curiosity, and collaboration - combined with a focus on diversity, inclusion, and equal opportunities - are key drivers in our aim to empower everyone to create sustainable solutions. Write the next chapter of...
-
Zürich, Schweiz IQ Plus AG VollzeitEin führendes IT-Dienstleistungsunternehmen in Zürich sucht einen System Administrator/in / Security Administrator/in. In dieser Rolle sind Sie Teil des Security Operations-Teams, verantwortlich für die Analyse von Security Alerts und Incident Responses. Zudem führen Sie Sicherheits-Schulungen durch und koordinieren Kundenanfragen. Erwünschte Kenntnisse...
-
Security Engineering Manager, Detection
vor 2 Wochen
Zürich, Schweiz Snap Inc. VollzeitSecurity Engineering Manager, Detection & Response Join to apply for the Security Engineering Manager, Detection & Response role at Snap Inc. Snap Inc is a technology company that empowers people to express themselves, live in the moment, and learn about the world. Our core products are Snapchat, Lens Studio, and Spectacles. Snap Engineering builds...
-
Security Detection
vor 2 Wochen
Zürich, Schweiz Snapchat VollzeitA leading technology company in Zürich seeks an experienced Security Engineering Manager to oversee security monitoring efforts. Applicants should have over 9 years of experience in security monitoring, with a focus on engineering management. Responsibilities include driving initiatives for high-quality security tools and participating in incident...
-
Emergency Response Specialist
vor 1 Woche
Zürich, Zürich, Schweiz EF Education First Vollzeit CHF 60'000 - CHF 90'000 pro JahrProductAt EF World Journeys, we believe that the best way to learn about the world is to experience it, and we strive to help as many people as possible do just that. EF Go Ahead Tours, EF Ultimate Break & the newly added EF Adventures are divisions of EF World Journeys and we make travel easy, personal, and immersive. We want to empower travelers of all...