Aktuelle Jobs im Zusammenhang mit Workforce Real-Time Analyst Lead - Kreis - Company 81 - Manulife Data Services Inc.
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Process Design Analyst
Vor 6 Tagen
Kreis 2, Schweiz Company 81 - Manulife Data Services Inc. VollzeitThe Process Design Analyst will be collaborating with the Operational Excellence Team involves driving transformation and improvement to boost operational performance and make Manulife more accessible for business. As a Process Design Analyst, you play a crucial role in executing transformational process changes. You work closely with management teams to...
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Analyst, GWAM Operational Resilience
vor 3 Stunden
Kreis 2, Schweiz Company 81 - Manulife Data Services Inc. VollzeitWe’re looking for a Analyst, GWAM Operational Resilience to join our Governance Risk and Compliance team at MBPS. In this role, you are responsible in developing and executing on strategies to protect essential services and operations. By managing risk and fostering preparedness, this analyst will ensure our business segment thrives during challenges and...
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Financial Analyst
vor 3 Stunden
Kreis 2, Schweiz Company 81 - Manulife Data Services Inc. VollzeitUnder general supervision, responsible for moderately complex accounting activities, such as creating standard journal entries, reconciling general ledger accounts, and assisting with the preparation of state filings, footnotes, and financial statement pages. Responsible as well for basic analysis with respect to specific areas of focus.Position...
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Sr. Analyst, Global Archer Services
Vor 6 Tagen
Kreis 2, Schweiz Company 81 - Manulife Data Services Inc. VollzeitJoin our dynamic team as an Analyst in Global Archer Services , where you will have the opportunity to leverage your expertise in business process documentation, risk and control documentation, and control analysis. This role is pivotal in supporting Global Risk within the Global Risk Intelligence and Technology (GRIT) function. Position Responsibilities:...
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Sr. Analyst, Global Archer Services
Vor 7 Tagen
Kreis 2, Schweiz Company 81 - Manulife Data Services Inc. VollzeitJoin our dynamic team as an Analyst in Global Archer Services, where you will have the opportunity to leverage your expertise in business process documentation, risk and control documentation, and control analysis. This role is pivotal in supporting Global Risk within the Global Risk Intelligence and Technology (GRIT) function.Position Responsibilities: •...
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Kreis 2, Schweiz Company 81 - Manulife Data Services Inc. VollzeitThe Manager, Risk Intelligence and Analytics Business Analyst will report to the Director, Risk Intelligence and Analytics in Global Risk Intelligence and Technology (GRIT) function, supporting Global Risk mission and vision. The role will be responsible for driving business analysis and solution design to enable effective reporting, automated and technical...
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Business Analyst
Vor 6 Tagen
Kreis 2, Schweiz Company 81 - Manulife Data Services Inc. VollzeitManulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see — and discover that better can take you anywhere you want to go. JOB DESCRIPTIONResponsibilities: Perform business analysis and facilitate stakeholder consensus to create documented, agreed upon...
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Change Management Lead
Vor 6 Tagen
Kreis 2, Schweiz Company 81 - Manulife Data Services Inc. VollzeitDescription :The Change Management Lead plays a pivotal role in driving organizational change by developing and executing effective change management plans. They will collaborate with stakeholders across departments to assess change impact, design communication strategies, and ensure smooth change adoption. Key Responsibilities: Partner with the Change...
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Business Manager
vor 3 Stunden
Kreis 2, Schweiz Company 81 - Manulife Data Services Inc. VollzeitThe Business Manager will play a critical role in supporting transition efforts for new work migrating from onshore to the shared services organization, ensuring seamless integration and operational excellence. Acting as the primary liaison between local partner groups and onshore counterparts, this role requires deep process knowledge to enable accurate and...
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Compliance Testing Analyst
vor 1 Woche
Kreis 2, Schweiz Company 81 - Manulife Data Services Inc. VollzeitPosition Responsibilities: Support and implement the annual testing plan, offering solutions to enhance business processes and best practices.Prepare and conduct testing activities, including creating templates, gathering data, and drafting reports.Assist in preparing training materials and presentations for management.Research regulations and maintain...
Workforce Real-Time Analyst Lead
vor 1 Tag
The RTA Lead position is devoted to drive and perform all tasks and activities necessary to ensure that resources are optimized, and business goals are met. They are primarily responsible for leading and/or providing a clear set of direction to effectively deliver near-time and intraday performance and volume management with the purpose of optimizing resources to achieve business objectives Position Responsibilities: Support Multiple Teams: Oversee various back office teams, addressing different SLAs, business units, and demands, while managing frequent volume spikes and SLA risks. Monitor Operations: Simultaneously track multiple business activities, dashboards, files, and real-time queues to maintain operational efficiency. Decision-Making: Make timely and accurate decisions regarding SLA risks, overtime recommendations, and capacity gaps to ensure smooth operations. Engage and Coordinate: Regularly engage with Ops Leaders, cross-functional partners, and team members to align outputs, definitions, and governance expectations. Standardization Enforcement: Implement and enforce standardization across diverse teams to ensure consistency and efficiency in operations.Required Qualifications:Strong ability to influence, communicate, and present effectively to senior leaders and key stakeholders.Proactive and adaptable, able to prioritize, generate ideas, and manage shifting or challenging demands.Collaborative leader skilled in negotiating and creating mutually beneficial solutions among stakeholders.Highly organized with strong attention to detail and the ability to manage evolving priorities and deadlines.Proven leadership in managing teams, including hiring, performance management, and employee development.Preferred Qualifications:Highly organized with strong time‑management abilities.Skilled in business process modeling and workflow analysis.Capable of making complex, independent decisions.Advanced proficiency in Microsoft Office applications.We’ll empower you to learn and grow the career you want.We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.As part of our global team, we’ll support you in shaping the future you want to see.About Manulife and John HancockManulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit .Manulife is an Equal Opportunity EmployerAt Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact .Working ArrangementHybrid
