(Senior) Account Manager

Our missionSdui Group is one of Europe’s fastest-growing EdTech companies, founded in 2018 and now home to five brands with over 230 employees across multiple countries. Together, we build secure, scalable, and user-friendly digital solutions that make communication, collaboration, and learning in schools seamless.This position sits within Pupil AG in St. Gallen, Switzerland - part of the Sdui Group. With around 50 passionate professionals, Pupil supports over 200 schools on their digital journey through its modern, cloud-based platform PUPIL.Join us and help empower humans to transform education for a better tomorrow.Your missionAs part of our Account Management team in Switzerland, you play a key operational role in turning strategic canton partnerships into measurable success. You ensure that Pupil and Sdui Group modules are not only introduced but actively used by schools and educational providers across the country. In this role, strategy meets execution – relationship management and sales growth go hand in hand.What you’ll doDrive the successful execution of canton partnerships at school and provider levels, turning strategy into real impactBuild, nurture, and expand strong relationships with existing customers to ensure long-term satisfaction and loyaltySpot and seize up- and cross-selling opportunities, helping schools unlock the full potential of our solutionsCollaborate closely with Key Account Managers to deliver seamless customer experiencesKeep all activities organized and transparent in Salesforce, ensuring smooth operationsProvide insightful, structured feedback from the field to help refine products, processes, and customer experiencesWhat you’ll bringExcellent communication and relationship-building skills – you thrive on connecting with peopleStrong IT affinity and confidence in explaining digital solutions to diverse audiencesA sales-driven mindset with a focus on customer success and lasting partnershipsSuperb organizational and coordination abilities, keeping multiple initiatives on trackTeam-oriented, proactive, and hands-on approach – you make things happenComfortable using Salesforce or similar CRM tools to manage your workflowFluent in German (C2) with a good understanding of Swiss German. Proficiency in English at least at B level is also required.Education or studies in business, education, or a related fieldProven professional experience in B2B SaaS sales, ideally within digital education solutionsExperience working with schools, municipalities, or public-sector clients is a plusPedagogical or teaching background is a strong advantageDemonstrated success in growing and deepening customer relationshipsWhere you’ll beThis role is based in St. Gallen, Switzerland. Our Swiss team works on-site two to three days per week and remotely on the other days.What we offerPurpose & Impact: Our group vision is to transform the everyday life of schools sustainably - Empower humans to transform education for a better tomorrow Here, you’ll directly shape the future of education - one of society’s most essential pillars.Flexibility & Balance: Flexible working hours, hybrid work several days a week, and up to 7 weeks of vacation (5 weeks standard) give you the freedom to combine work and recovery in a way that suits you.Growth & Learning: Dedicated learning time, access to our learning platform, training opportunities, and language courses in German and English - continuously evolving.Culture & Collaboration: You love challenges, take ownership, and want to grow with us? Perfect We value open communication, teamwork, and an environment where every person actively contributes.Equipment of Your Choice: You decide which devices and tools help you work best.Modern Environment & Well-being: Our spacious office offers room for focus and variety - whether it’s table tennis, darts, or foosball. Fresh fruit, free drinks, coffee, and tea keep you energized throughout the day.Team Spirit: Several times a year, we celebrate our successes and strengthen our bond through creative and fun team events.Your contactSophie Marie Stahl - People Experience ManagerWe’re excited to get to know you The best way to apply is directly through our career portal.