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Technical Content Creator
Vor 4 Tagen
Each bike has a life of its own. They have unique characteristics and function differently, and they require an innovative content creator to tell their story to our riders and retailers.
Are you a 3D creator, Innovator, visualizer, storyteller, and bike enthusiast?
HOW YOU’LL MAKE A DIFFERENCE
Create industry-leading technical documentation (digital and print User Manuals, 3D renderings, Service guides, and Schematics) supporting bicycles and other complex products. Creating technical content to be consumed digitally - supporting the team's transition from long-form print to online modular content. Provide input to improve our written team style guide. Review/edit all written technical content for quality & alignment on an ongoing basis. Grow to become a product expert through collaboration with Product Development and Engineering teams to inform content creation. Work within a team to establish and expand technical content creation workflow and best practices. Partner with Legal to incorporate requirements into content and ensure all documents meet or exceed them. Scan the environment globally to ensure content is industry-leading in form and function. Actively participate in enhancing the execution of new Product Introduction by providing best-in-class documentation that is first-class, accurate, innovative, and adheres to the project timeline. Support Specialized Retailer Education & Marketing departments with Technical Education content creation as needed.WHAT YOU NEED TO WIN
3D Design, BS degree or equivalent experience/education Experience in a technical writing or content creation position is preferable. Experience with 3D CAD software is required (Creo preferred) Proficiency with a 3D Rendering Suite is ideal (3D Max preferred) Fluent in English, written and spoken. Proven ability to write in explanatory and procedural styles for multiple audiences Acute attention to detail in all aspects of responsibilities Experience with a digital CMS (hosting, publication, and search management of Technical Content) would be a significant plus. Examples include, but not limited to, Adobe Experience Manager, Contentful, and eGain. Demonstrated effectiveness working cross-functionally and cross-culturally in a global environment Proficiency with Adobe Suite. Background in web design or creating content for the web-preferred Proficient with prioritization and multi-tasking. Able to manage several projects concurrently. Adept with communication, particularly highly technical subject matter. Self-motivated team playerApplication Requirements
Applicants may be required to supply a written and illustrated sample of a product or procedure.
This position is based at our locations in the USA: Salt Lake City, or Europe: Cham, Zug, Switzerland.
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