Business Process Analyst

vor 2 Wochen

Geneva, Schweiz MKS PAMP Vollzeit

MISSION We are seeking a Business Process Analyst to lead the documentation, analysis, and redesign of company processes across departments. This role is critical in ensuring our operations are well-documented, efficient, and aligned with our strategic goals. The successful candidate will act as a bridge between process owners and line managers to capture the “as-is” state and collaboratively design the “to-be” optimized processes. MAIN ACTIVITIES AND RESPONSIBILITIES Process documentation Collect and structure process information from process owners across all business areas. Develop comprehensive documentation of current (as-is) processes, from high-level (macro) workflows down to detailed (micro) procedures. Document internal controls Create supporting documentation. Process Analysis & Redesign Partner with line managers to review existing processes, identify inefficiencies, and propose improvements. Facilitate workshops and discussions to co-create optimal (to-be) processes. Ensure redesigned processes align with business objectives, compliance requirements, and operational excellence. Collaboration & Change Support Collaborate with stakeholders at all levels to ensure buy-in and ownership of documented and optimized processes. Provide input and support for change management initiatives linked to process improvements. Act as a key contact for questions or clarifications regarding documented processes. REQUIRED EDUCATION AND EXPERIENCE Bachelor’s degree in Business Administration, Quality Management, Operations, or a related field. 5 years of experience in a similar role Certifications in Lean, Six Sigma, or BPM a plus but not mandatory QUALIFICATIONS AND SKILLS Excellent communication skills and high drive;  Sense of responsibility and initiative; Ability to work autonomously; Demonstrated track record of continuous improvement and innovative thinking both in approach and in practical effect;  Resistance to stress and time-pressure; Excellent interpersonal skills and customer orientation; Agile and flexible mindset, reactive to requests; Excellent organizational skills and attention to detail; Ability to interact with colleagues of diverse cultures; respect for diversity; Full professional proficiency in the Windows environment is expected; Full professional proficiency in spoken and written English and French is required; knowledge of other languages is an asset. Swiss national, EU national, or holder of a valid Swiss work permit.

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