Service Excellence Coordinator
Vor 7 Tagen
We are seeking a highly motivated and organized individual to fill the role of Service Excellence Coordinator in our Zug office, directly under the Pricing and Contracts Manager EMEA.
Crown Holdings, Inc. is a world leader in the metal packaging production process, designing and manufacturing innovative and sustainable solutions and products for the world's largest companies.
This is a unique opportunity to grow professionally and develop valuable skills in a dynamic expanding industry.
The main responsibilities of this position include:
- Following up on day-to-day customer interactions.
- Receiving and processing customer orders, maintaining pricing modules, and entering sales orders into the SAP system.
- Collaborating with customers to validate short-term demand plans.
- Ensuring timely delivery of products to customers.
- Providing accurate product status information to customers and monitoring logistics paths.
- Verifying accurate documentation and stock reporting to customers.
- Organizing and managing export flows.
- Liaising with local customers when required.
- Verifying financial handling of deliveries stays within credit limits.
- Working closely with the Finance department on invoicing matters.
About you
The successful candidate has a degree in Business Administration or Supply Chain, with 3-5 years' experience in a similar field, preferably in manufacturing.
You should possess strong proficiency in Microsoft Office, especially Excel, and have a solid understanding of ERP systems like SAP.
A good communicator with excellent verbal and writing skills in English, you should also be proficient in German.
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