Manufacturing Systems Specialist

Vor 6 Tagen


Basel, Basel-Stadt, Schweiz Roche Vollzeit
About the Role

Roches Global Technical Operations (GTO) is seeking a Manufacturing Systems Specialist to join its team. The selected candidate will work closely with the 1-Stop-Shop SAP support team to provide end-to-end accountability for Manufacturing/Quality System support.

Key responsibilities will include log, triage, prioritize, and resolve incidents/requests in Service Now, perform root cause analysis, and validate/test resolution proposals. Additionally, you will engage in continuous improvement of ERP Systems, regularly exchange with support network and Business Process Experts.

  • Deliver high-quality support to Manufacturing/Quality System users, ensuring prompt issue resolution and optimal system performance.

  • Identify and document process improvements, proposing recommendations to enhance business processes and system efficiency.

  • Participate in training programs to develop and maintain expertise in SAP modules, architecture, and integration points.

A successful candidate will possess a solid understanding of Manufacturing/Quality business processes and local specifics, as well as experience with SAP S/4HANA and cloud solutions.



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