Business Analyst and Project Manager for Operational Excellence
Vor 2 Tagen
A global leader in professional services, Aon plc empowers results for clients by using proprietary data and analytics to deliver insights that reduce volatility and improve performance.
The company includes Aon Reinsurance, Aon Wealth Solutions, and Aon Commercial Risk Solutions, Health & Affinity with a strong presence in Switzerland. To strengthen our Operations team in Zurich, we are seeking an enthusiastic, highly motivated, and curious Business Analyst/Project Manager.
About the Role:This role requires strong analytical skills, project management capabilities, and a solid understanding of IT systems to support our business objectives. As a key member of the Aon Switzerland COO's team, you will assist in optimizing business processes and IT applications that enhance efficiency and productivity.
Key Responsibilities:- Business Analysis: Assist in analyzing existing business processes to identify areas for improvement, gather and document business requirements through stakeholder interviews and document analysis, develop basic process maps and workflows, and work with stakeholders to define objectives and deliverables.
- Project Management: Support the management of projects from initiation to completion, ensuring they are delivered on time and within scope, develop and maintain simple project plans, timelines, and milestones, coordinate project meetings and communication among team members and stakeholders, and help identify project risks and issues and develop basic mitigation strategies.
- IT Applications: Support the evaluation and recommendation of IT applications that align with business needs, assist in the implementation and integration of new IT systems, collaborate with IT teams to ensure system performance and reliability, and provide basic training and support to end-users on new applications and processes.
- Stakeholder Management: Build and maintain positive relationships with internal and external stakeholders, communicate project status and updates to stakeholders in a timely manner, and act as a liaison between business units and IT teams to support alignment and collaboration.
- Bachelor's degree or similar in business administration, Information Technology, or a related field.
- 2-3 years of experience in business analysis, project management, or a related field.
- Basic understanding of process improvement methodologies.
- Exposure to implementing and managing IT applications is a plus.
- Strong organizational and multitasking skills.
- Detail oriented, flexible, hands-on and organized individual who is able to navigate complex environments.
- Excellent written and verbal communication abilities in German and English. French is a plus.
- Good communication and interpersonal skills.
- Ability to work independently and as part of a team.
- Attention to detail and dedication to delivering high-quality work.
- An eagerness to learn and contribute to project success.
- Aon offers a dynamic and flexible work environment.
- Valuable exposure to professional growth and development opportunities.
- A commitment to diversity, equality, and inclusion.
- Access to a global network of colleagues and resources.
- A culture of innovation and continuous improvement.
We provide equal opportunity to all employees and job seekers, regardless of gender, ethnicity, creed, sexual orientation, gender identity, national origin, age, disability, etc. We drive and promote inclusiveness, building an environment where everyone has opportunities for growth and development.
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