Customer Service Director
Vor 2 Tagen
CordenPharma International, a leading Contract Development and Manufacturing Organization (CDMO), seeks an exceptional Customer Service Director to drive supply chain optimization. The ideal candidate will possess expertise in managing customer service operational activities, ensuring timely delivery, and maintaining high levels of customer satisfaction.
The Customer Service Director will play a crucial role in establishing and maintaining solid relationships with internal stakeholders across production planning, purchasing, and quality departments. This individual will handle customer requests, provide solutions to problems, and manage the forecast process.
We are looking for a dynamic professional with a minimum of 5 years of experience in customer-facing management positions, preferably within the pharmaceutical industry. The successful candidate will have a strong analytical mindset, proficiency in using ERP systems, particularly SAP4 HANA, and excellent communication skills in both French and English.
This is a full-time, permanent position based in Fribourg. We offer a competitive salary range of CHF 80,000 - 120,000 per annum, depending on experience, along with benefits including a cafeteria, parking lot, and good traffic connections. If you are a proactive problem-solver with a global vision, apply now to join our team at CordenPharma International.
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