Credit Management Specialist

vor 1 Monat


VillarssurGlâne, Freiburg, Schweiz Richemont Vollzeit

About the Role

The Credit Controller will report to the Regional AP & AR Manager and be responsible for managing client portfolios in line with credit policies and best company interests.

Key Responsibilities

  • Manage client portfolios in line with credit policies and best company interests.
  • Reflect a high-quality image for the Group, aiming to maximize internal and external customer satisfaction in line with best company interests.
  • Continuously follow up on debtor accounts with ageing balances, SAP enrichment with dates and comments, actions, non-payment reasons, and promises to pay.
  • Liaise with sales and commercial teams about claims resolution and sales deductions processing.
  • Manage administrative tasks, including dunning, statements, invoice copies, accounts history, clearing details, and ad-hoc requests.
  • Reconcile and precisely follow up on debtors' accounts, including clearings, refunds, disputes, documentation, and sales deductions.
  • Manage risk, including exposure and credit limits monitoring, risk classes assignment, order releases, customer blocks, and escalations. Bad Debts Provision management: calculation, comments, and Group rules application with strict documentation.
  • Audit requirements strict follow-up, key AR controls adherence, and company processes adaptation.
  • Ensure cross-functions alignment: cash allocation, master data & contract management, general accounting, controlling, ICS, and AP.
  • Support AR KPI's reporting metrics (DSO, Overdue, Bad Debts) and trends analysis.
  • Support incomplete billing process and blocks resolution (flows finalization).

About You

We are looking for a candidate with a bachelor's degree in Business Administration, Finance, or equivalent, and a minimum of 3 years' experience in a similar function.

Requirements

  • Fluency in German and English with strong written and oral communication skills. A third language is a plus.
  • Strong analytical, problem-solving skills, and organization skills.
  • Action-oriented, autonomous, and service-oriented.


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