Digital Transformation Consultant Intern

About Us :

KIDAN is a dynamic Swiss IT consultancy founded in 2020. We specialize in IT management and security, supporting nearly 1,000 businesses across various industries. As the exclusive Swiss distributor for ManageEngine and a partner of world-class software providers, we deliver tailored solutions to meet our clients' unique challenges. Joining KIDAN means becoming part of an international team dedicated to empowering businesses to leverage technology as a driver of success.

Job Description :

The Digital Transformation Consultant Intern position offers a unique opportunity to grow within a rapidly expanding tech company with a paid 12-month internship. You'll have the chance to work with a wide range of businesses across different industries and sizes, gaining valuable experience in client relationship management, sales, and IT solutions. You will be working alongside a passionate team, driving success and innovation. Additionally, you will have the exclusive chance to represent KIDAN at prestigious industry events in Switzerland, further expanding your network and contributing to KIDAN's growing presence in the IT community. This role offers an exciting entry into the tech industry, where you'll build essential skills and connections that will shape your future career.

Main Tasks :

• Client Contact Support: Act as a point of contact for client accounts, helping to build strong relationships and learning to spot opportunities that increase client satisfaction and engagement.
• Company & Solutions Presentation: Develop your skills to effectively present KIDAN's solutions, learning how to represent our portfolio and hold engaging conversations with clients.
• Client Acquisition & Relationship Management: Proactively reach out to prospective clients and support the team in nurturing client relationships, establishing trust, and building a solid foundation for future partnerships.
• Research & Lead Generation: Conduct research on potential leads in various industries, analyzing target companies to align their needs with KIDAN's solutions.
• Account Portfolio Management: Contribute to managing a diverse client portfolio, helping ensure clients are satisfied and actively engaged with KIDAN's offerings.
• Identifying Client Growth Opportunities: Assist in finding ways to expand client accounts by identifying new needs and suggesting tailored solutions.
• Team Coordination: Work closely with internal experts to understand and address client needs, gaining valuable experience in cross-functional teamwork.
• Event Representation: Represent KIDAN alongside the team at industry events, both our own and external, to network and boost KIDAN's presence in the IT community.

Necessary Skills :

• Swiss residency and fluency in both written and spoken French and English. A good command of German is a plus.
• Strong interest in sales, account management, IT management, or related fields.
• Excellent communication and interpersonal skills with a customer-centric approach.
• A proactive attitude with a problem-solving mindset and a desire to contribute to sales strategies.
• Ability to handle tasks with discretion and adaptability within a fast-paced setting.
• Eager to learn: Ready to master our services and solutions with commitment and resilience.
• Collaborative spirit and the ability to work effectively within a team.
• Growth-minded approach with a willingness to develop professionally and contribute to the company's success.

We offer a competitive salary between CHF 40,000 - 50,000 per year depending on qualifications and experience.