We are a dynamic team of professionals dedicated to delivering exceptional services. We are looking for a skilled Exam Operations Manager to join our team.

Key Responsibilities:

• Set up and maintain examination halls to ensure a professional environment
• Manage invigilators to maintain the integrity of the examination process
• Instruct and assist candidates throughout the examination
• Make official announcements and ensure accurate timekeeping during examinations
• Run various types of exams, including paper-based, computer-based, and speaking exams
• Manage unexpected situations with poise and professionalism

Requirements:

• Availability: Minimum 50% of exam days per quarter (approximately 20-30 days per quarter)
• Language Skills: Proficiency in English at C1 level (certification required)
• Flexibility: Willingness to work in multiple locations across Switzerland, with possible assignments in other regions
• Ongoing or completed apprenticeship, Matura, Bachelor's or Master's degree
• Proficiency in Microsoft Office and general IT user skills
• Commitment: A minimum commitment of two years is desired
• Personal Attributes: Professional demeanor, reliability, strong problem-solving skills, and ability to remain composed under pressure

Benefits:

• Flexible Workdays: Early coordination of work assignments
• Comprehensive Training: Mandatory training day
• Dynamic Work Environment: No two days are the same
• Independent & Responsible Work: A professional and structured work setting
• Compensation: CHF 30 - 40 per hour + travel cost reimbursement (1/2 fare rate, 2nd class)
• Employee Benefits: Discounts on Swiss Exams services

To be successful in this role, you will need to possess excellent organizational, communication, and problem-solving skills.