IT Operations Team Lead
vor 1 Woche
Unlock Your Potential with VAT
Innovation, Efficiency, and Ambition
VAT, a leading international developer, manufacturer, and supplier of high-performance high-end vacuum valves and vacuum sealing technology, is seeking an experienced and dynamic Team Lead for our IT Operations & First Level Support team.
Your Challenges
- Lead, mentor, and manage the IT Operations & First Level Support team, ensuring high performance and continuous development
- Oversee the daily operations of IT systems, networks, and infrastructure, ensuring minimal downtime and prompt resolution of any technical issues
- Manage the first-level support process, ensuring timely and effective resolution of incidents, service requests, and technical issues
- Serve as the escalation point for complex issues that require advanced troubleshooting and problem-solving
- Ensure all IT operations and support activities comply with security protocols and regulatory requirements
Your Competencies
- 5+ years' experience of working as an IT System Engineer or relevant position and some experience in a supervisor function
- Proven experience with Microsoft 365 including Azure and Active Directory
- Good experience in Microsoft Windows OS technology, networking, databases, firewalls, anti-virus, log management, content filtering, etc.
- Responsible attitude, understanding the critical importance of IT infrastructure
- Stress resistance, strong communication skills
- Languages German and English
Join VAT and Shape Your Career
We offer a dynamic and successful company where innovation, courage, fairness, openness, and transparency are encouraged, and your ideas are welcome. We provide flexible options for hybrid working and prioritize your development according to your strengths and aspirations in your career.
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